topic Cisco CUCM installation error in Collaboration Applications

Cisco CUCM installation error

amalmichaelvj — Mon, 07 Jun 2021 07:30:26 GMT

Hello ,

I am facing a installation error in Cisco CUCM 12.5.15051 version installation

Error Messaage

The installation has encountered a unrecoverable internal error. For further assistance report the following information to support provider.

"/usr/local/cm/scripit/cm-dbl-install install postInstall 12.5.1.150501-1 12.5.1.150501-1 /usr/local/cm/usr/local/cm/ /common/log/install/capture.txt "failed (1)

The sysytem will halt now

Continuing will allow you to diagnose information before halting.

Can anyone faced this??

Tried Multiple time with OVF template.But not resoved.

Re: Cisco CUCM installation error

mHadi — Mon, 07 Jun 2021 10:03:59 GMT

hi dear @amalmichaelvj

i had this problem with CUCM 11.5 SU9, which the ISO file was corrupted,

so i re-download iso-file and problem was fixed

(HTH)

(if this helps, please rate..)

Re: Cisco CUCM installation error

Nithin Eluvathingal — Mon, 07 Jun 2021 10:52:47 GMT

Download another bootable image and try installing. You can get the 12.5 SU3 from MCE. Cross check the image Md5 Checksum before installing. You can do Md5 check from Windows CMD and Mac terminal.

I was unable to get any information regarding the CUCM version 12.5.15051, from where did you get the bootable image ?