topic Re: cisco login / tracking system / "your account has been suspen in Collaboration Applications

cisco login / tracking system / "your account has been suspended" - issue

Eldessouky1991 — Sun, 08 Mar 2020 13:55:55 GMT

i logged my cisco.com account with username and password with no problem then i wanted to track my certifications but there is a message is that " your account has been suspended"

i tried also to use certifications tracking system website but there is a message is that "unexpected problem"

i recovered my account password but the same problem

what the problem

can you help me

Re: cisco login / tracking system / "your account has been suspended" - issue

Roger Kallberg — Sun, 08 Mar 2020 14:52:28 GMT

Recommend you to open a case with certification support at Cisco.

Re: cisco login / tracking system / "your account has been suspended" - issue

Eldessouky1991 — Sun, 08 Mar 2020 15:30:35 GMT

i opened a case but it is a week without response

Re: cisco login / tracking system / "your account has been suspen

omaraswad00 — Fri, 18 Mar 2022 08:00:27 GMT

I have the same issue ! Has your problem been resolved?

Re: cisco login / tracking system / "your account has been suspen

Ratheesh Kumar — Fri, 18 Mar 2022 20:56:05 GMT

Hi there

You have to open a support case - https://ciscocert-learningatcisco.force.com/s/?language=en_US

Hope this Helps

Cheers
Rath!

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