topic Re: Jabber - No Username Specified in Collaboration Applications

Jabber - No Username Specified

Faisal.Saoud — Tue, 25 Jan 2022 14:22:26 GMT

I just installed CUCM and IMP v12.5, and configured Jabber to login internal not through MRA. I entered the IP address of CUCM in Jabber "advanced setting" and try to log in and faced this error "no username specified ". I don't know why, although all configuration is fine.

No service Discovery enabled

Re: Jabber - No Username Specified

Nithin Eluvathingal — Tue, 25 Jan 2022 14:52:21 GMT

Can you check the user in the imp showing assigned.
Did you tried login to self care portal with the same user?

Re: Jabber - No Username Specified

Faisal.Saoud — Tue, 25 Jan 2022 19:43:02 GMT

The user is assigned in imp, and also can log in to self care portal

Re: Jabber - No Username Specified

b.winter — Wed, 26 Jan 2022 15:16:46 GMT

Which "username" do you enter, when trying to login in Jabber?

And what is the userid and email in CUCM for that user?

Re: Jabber - No Username Specified

Nithin Eluvathingal — Wed, 26 Jan 2022 18:04:06 GMT

Is it On a mobile device or a jabber desktop . if on a desktop clear the cache and try it again.

I hope you tried login with the domain name.

Re: Jabber - No Username Specified

lpower93 — Fri, 15 Apr 2022 12:25:33 GMT

Have you solved it? I have the same issue. Thanks!

Re: Jabber - No Username Specified

Hudaifa shakkir Nattukallingal — Sun, 17 Apr 2022 07:46:50 GMT

Hi,

You can try to generate a problem report and check it.

Go to Jabber -->Help-->Report a problem, then once downloaded the problem report you can analyze it using HTTP://cway.cisco.com/csa . Upload the problem report and click on the run analysis.

See how it goes.

Thanks

Shakkir