https://community.cisco.com/t5/collaboration-applications/native-call-queuing-not-queuing/m-p/4777633#M48740 <P>I have setup a new hunt group and selected the Queuing option.&nbsp; The problem I am having is if I have agents logged in, but they are all on a call the next call in doesn't queue but instead goes right to the "<SPAN>When no hunt members answer, are logged in, or registered:" destination.&nbsp; I have it setup so that we can have 32 callers allowed in queue and 3600 seconds allowed in the queue.</SPAN></P> Fri, 17 Feb 2023 18:49:26 GMT Cameron Whitehead 2023-02-17T18:49:26Z https://community.cisco.com/t5/collaboration-applications/native-call-queuing-not-queuing/m-p/4777633#M48740 <P>I have setup a new hunt group and selected the Queuing option.&nbsp; The problem I am having is if I have agents logged in, but they are all on a call the next call in doesn't queue but instead goes right to the "<SPAN>When no hunt members answer, are logged in, or registered:" destination.&nbsp; I have it setup so that we can have 32 callers allowed in queue and 3600 seconds allowed in the queue.</SPAN></P> Fri, 17 Feb 2023 18:49:26 GMT https://community.cisco.com/t5/collaboration-applications/native-call-queuing-not-queuing/m-p/4777633#M48740 Cameron Whitehead 2023-02-17T18:49:26Z https://community.cisco.com/t5/collaboration-applications/native-call-queuing-not-queuing/m-p/4790626#M48837 <P>I was able to get this to work by using "Circular" instead of "Longest Idle".&nbsp; Not sure why that is the case, but it is good enough for us.</P> Thu, 09 Mar 2023 18:41:58 GMT https://community.cisco.com/t5/collaboration-applications/native-call-queuing-not-queuing/m-p/4790626#M48837 Cameron Whitehead 2023-03-09T18:41:58Z