topic Re: Cisco jabber 14.1.3 airplane icon on contact photos in Collaboration Applications

Cisco jabber 14.1.3 airplane icon on contact photos

Djryan — Fri, 03 Mar 2023 20:22:42 GMT

has anyone ran into this issue? I had to roll the user back to 12.5.9. I deleted the roaming jabber folder in the app data folder. and tried to reinstall 14.1.3 still no luck. any feedback?

Re: Cisco jabber 14.1.3 airplane icon on contact photos

Nithin Eluvathingal — Sun, 05 Mar 2023 03:39:46 GMT

If i Understood Correctly, users status changes to airplane on 14.1.3 and when you roll back to 12.5.9 its works normal ?

Re: Cisco jabber 14.1.3 airplane icon on contact photos

Jonathan Schulenberg — Sun, 05 Mar 2023 13:39:34 GMT

This is expected behavior if the user’s Exchange mailbox has automatic replies (out of office) enabled; it was introduced in Jabber 14.0.

Re: Cisco jabber 14.1.3 airplane icon on contact photos

b.winter — Mon, 06 Mar 2023 07:51:35 GMT

"it's not a bug, it's a feature" ';)'

Re: Cisco jabber 14.1.3 airplane icon on contact photos

Djryan — Mon, 06 Mar 2023 12:53:18 GMT

not a status but a airplane icon is on the contact photo and the user has a Out of office status but the user is actually in the office.

Re: Cisco jabber 14.1.3 airplane icon on contact photos

Djryan — Mon, 06 Mar 2023 13:30:33 GMT

I did a test on my outlook 365 by putting automatic replies on. I do not have the airplane. nor do I show out of office like the user does

Re: Cisco jabber 14.1.3 airplane icon on contact photos

Nithin Eluvathingal — Mon, 06 Mar 2023 14:38:41 GMT

Even though he is on office, you are seeing similar to the below because the user has enabled OOO.

Re: Cisco jabber 14.1.3 airplane icon on contact photos

Djryan — Mon, 06 Mar 2023 17:06:31 GMT

the user does not have OOO in their exchange calendar or cisco jabber.

Re: Cisco jabber 14.1.3 airplane icon on contact photos

Djryan — Mon, 06 Mar 2023 17:16:24 GMT

the following picture displays what we see while being updated to 14.1.3 on jabber.