topic Re: Jabber Iphone/Android in Collaboration Applications

Jabber Iphone/Android

pesco1 — Thu, 13 Apr 2023 14:32:02 GMT

Just starting to look at using Jabber on Droid/Iphones in house.

I've figured out setting everything up for a specific user, myself for example. I can login to the app on iphone and droid (set both) and it works fine using my desk extension.

The issue I'm trying to work through is that we have some floor devices that are not assigned to a specific user, and I would like to do is have extension 1111 be able to login to jabber app and use the mobile device (iphone/droid). I cannot figure out how to set it up so that extension 1111 can login to the jabber app without assigning to a user associated with active directory. Part of this reason is on the floor any 1 of ten people might have that extension at any given time. logging in and out every time will not work.

Re: Jabber Iphone/Android

Jaime Valencia — Thu, 13 Apr 2023 15:13:55 GMT

The jabber login flow is that once you identify yourself CUCM will return the list of devices associated to you, and then choose the right one to use depending on what Jabber client you use (assuming you have multiple options as you do), you need the user/device association for this to work.

Sounds like you might need EM along with Jabber for this.

Re: Jabber Iphone/Android

pesco1 — Thu, 13 Apr 2023 15:36:36 GMT

Point me toward the EM you are referring to?

Re: Jabber Iphone/Android

Jaime Valencia — Thu, 13 Apr 2023 15:45:41 GMT

Extension Mobility

Re: Jabber Iphone/Android

Jonathan Schulenberg — Thu, 13 Apr 2023 17:00:26 GMT

Jabber has never supported Extension Mobility though, nor does its replacement the Webex app. Options that I can think of:

Create a user account that everyone know the password to (InfoSec will hate this)
Have users login as themselves, each with a unique DN, and then use a Hunt Pilot to ring multiple users
Use a dedicated handset with that shared DN on it such as the Cisco Wireless Phone 800 Series.

Re: Jabber Iphone/Android

Roger Kallberg — Fri, 14 Apr 2023 04:54:24 GMT

Jabber is user centric. As such you cannot from what I know do what you ask about, ie “set it up so that extension 1111 can login to the jabber app without assigning to a user associated with active directory”.

Re: Jabber Iphone/Android

pesco1 — Fri, 14 Apr 2023 13:06:27 GMT

Thanks, that's what I'm finding out. Was trying to find an alternate solution to the cp-8821 phones as they are junk hardware wise. Drop them from 6 inches and the mic breaks, or the speakers, or both.
Same issue at some "sister" facilities and the same feelings on the 8821s.

Re: Jabber Iphone/Android

Jonathan Schulenberg — Fri, 14 Apr 2023 20:09:55 GMT

Spectralink is the other popular OEM for WIFI phones that can register to CUCM.