Add participant with Mobile Number to scheduled meeting

m.soleimani — Mon, 22 Sep 2025 10:18:04 GMT

On Cisco Meeting Server 3.10, when I add a participant with a mobile number to a scheduled meeting from the Web App, the calling number (ANI) is shown as: spacename.space@CUCM_IP_Address
Instead, I want it to display a specific number.
Does anyone know how I can configure this?

Thanks in advance!

Re: Add participant with Mobile Number to scheduled meeting

m.soleimani — Wed, 22 Oct 2025 13:20:41 GMT

After a lot of analysis, I found the root cause of my issue.
The problem was that the calling number (spacename.space@CUCM_IP_Address) coming from CMS to CUCM couldn’t be translated into digits using a Calling Party Transform Mask in the Route Pattern or Route List.

As a result, the calling number was sent as blank to the voice gateway.

I worked around this by configuring a translation rule on the voice gateway dial peer that handles calls to mobile numbers, like this:

----------------------------------
voice translation-profile To-PSTN
translate calling 1
--------------------------------
voice translation-rule 1
rule 1 /^$.*$$/ /specific_number/
--------------------------------------
dial-peer voice XX pots
description mobile-number
translation-profile outgoing To-PSTN
------------------

This ensures that if the calling number is empty or in a non-numeric format, it’s replaced with a specific number before being sent out to the PSTN.

Hope this helps someone facing the same issue!

— MoMo

topic Add participant with Mobile Number to scheduled meeting in Collaboration Applications

Add participant with Mobile Number to scheduled meeting

Re: Add participant with Mobile Number to scheduled meeting