Using Cisco Virtual CME and Cisco Jabber

Alexey Leshko — Thu, 09 Oct 2025 13:03:23 GMT

Hello All!

I try to use Cisco jabber with Virtual CME (only for phone services). Jabber client sucsess login, but telephone services not connected.

Connection to Phone Service failed ( CJ:2100:2)

Jabber version 14.3.1.58554, b308554

Cisco 8000v

cme#sh ver
Cisco IOS XE Software, Version 17.15.04
...
License Level: network-premier
License Type: Perpetual
Next reload license Level: network-premier

Addon License Level: dna-premier
Addon License Type: Subscription
Next reload addon license Level: dna-premier

The current throughput level is 400000000 kbps 
...
cisco C8000V (VXE) processor (revision VXE) with 1656554K/3075K bytes of memory.
Processor board ID 936MDH0EKZ0
Router operating mode: Autonomous
3 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
3960388K bytes of physical memory.
11526144K bytes of virtual hard disk at bootflash:.

Configuration register is 0x102

Configs

voice service voip
 ip address trusted list
  ipv4 192.168.10.0 255.255.254.0
 media disable-detailed-stats
 allow-connections sip to sip
 no supplementary-service sip handle-replaces
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 no trace
 sip
  bind control source-interface Loopback0
  bind media source-interface Loopback0
  session transport tcp
  registrar server
!
voice class codec 1
 codec preference 1 g711ulaw
 codec preference 2 g711alaw
 codec preference 3 g729r8

...

voice register global
 mode cme
 source-address 192.168.10.2 port 5060
 max-dn 24
 max-pool 24
 load 9971 sip9971.9-4-2SR4-1
 load 9951 sip9951.9-4-2SR4-1
 authenticate register
 authenticate realm <***>
 timezone 31
 time-format 24
 date-format D/M/Y
 service https
 tftp-path flash:
 file text
 ntp-server 192.168.11.252 mode unicast
 camera
 video
 auto-register

....

voice register dn  11
 number 2401
 name Alexey
 label Alexey
...
voice register pool  11
 id device-id-name Jabber2401
 session-transport tcp
 type Jabber-CSF-Client
 number 1 dn 11
 cor incoming manager default
 username l<***> password <***>
 codec g711ulaw
 phone-mode phone-only
 camera
 video

topic Using Cisco Virtual CME and Cisco Jabber in Collaboration Applications

Using Cisco Virtual CME and Cisco Jabber