https://community.cisco.com/t5/collaboration-applications/jabber-logs-retention/m-p/3310026#M5967 <P>First time poster here!&nbsp; I've tried searching the forums, but I'm not finding what I need to know so hopefully someone has the answer.&nbsp; My question is about selecting certain Jabber users, total number in the teens, and not the entire company, 14k+.&nbsp; We have some agents having issues, and we are trying to problem solve the problem.&nbsp;</P> <P>&nbsp;</P> <P>How long are the Jabber csf logs kept on an end users window machine?&nbsp; I see on my Win10 machine that they are only kept for a day, and a new one started in the morning when I restart my laptop.&nbsp; Is this accurate?</P> <P>&nbsp;</P> <P>Is there anyway to extend this window?&nbsp; For example can I keep log files for a couple days or even a week at the most somehow?</P> <P>&nbsp;</P> <P>Lastly...is there anyway to re point the file save location in order to a file share instead of local users machine so that we can keep them longer?</P> <P>&nbsp;</P> Mon, 18 Mar 2019 02:16:45 GMT hrivera1@paychex.com 2019-03-18T02:16:45Z https://community.cisco.com/t5/collaboration-applications/jabber-logs-retention/m-p/3310026#M5967 <P>First time poster here!&nbsp; I've tried searching the forums, but I'm not finding what I need to know so hopefully someone has the answer.&nbsp; My question is about selecting certain Jabber users, total number in the teens, and not the entire company, 14k+.&nbsp; We have some agents having issues, and we are trying to problem solve the problem.&nbsp;</P> <P>&nbsp;</P> <P>How long are the Jabber csf logs kept on an end users window machine?&nbsp; I see on my Win10 machine that they are only kept for a day, and a new one started in the morning when I restart my laptop.&nbsp; Is this accurate?</P> <P>&nbsp;</P> <P>Is there anyway to extend this window?&nbsp; For example can I keep log files for a couple days or even a week at the most somehow?</P> <P>&nbsp;</P> <P>Lastly...is there anyway to re point the file save location in order to a file share instead of local users machine so that we can keep them longer?</P> <P>&nbsp;</P> Mon, 18 Mar 2019 02:16:45 GMT https://community.cisco.com/t5/collaboration-applications/jabber-logs-retention/m-p/3310026#M5967 hrivera1@paychex.com 2019-03-18T02:16:45Z https://community.cisco.com/t5/collaboration-applications/jabber-logs-retention/m-p/4905118#M49295 <P>Hi, did you happen to find any info regarding this?</P> Tue, 15 Aug 2023 03:10:50 GMT https://community.cisco.com/t5/collaboration-applications/jabber-logs-retention/m-p/4905118#M49295 kadek.sena 2023-08-15T03:10:50Z