topic Are you using MFT or P2P?? in Collaboration Applications

Unable to send attachment to an offline user (attachment icon is greyed out)

janice.valencia — Mon, 18 Mar 2019 01:52:38 GMT

Please help, sending messages to offline users no issue - messages were received after offline user logged in.

When online user trying to send an attachment to offline user, the attachment icon is greyed out. How to fix that?

Jabber version 11.7.1

Are you using MFT or P2P??

Jaime Valencia — Mon, 29 May 2017 05:39:54 GMT

Are you using MFT or P2P??

Hello. We are very new with

janice.valencia — Mon, 29 May 2017 13:49:16 GMT

Hello. We are very new with this. and I am a newbie as well. What do you mean by MFT or P2P? Thanks

Managed File Transfer or Peer

Jaime Valencia — Mon, 29 May 2017 13:53:51 GMT

Managed File Transfer or Peer to Peer

Thank you. P2P.

janice.valencia — Mon, 29 May 2017 14:01:22 GMT

Thank you. P2P.

Then it's completely expected

Jaime Valencia — Mon, 29 May 2017 14:03:24 GMT

Then it's completely expected it will not work.

So there is no setting for

janice.valencia — Mon, 29 May 2017 14:04:43 GMT

So there is no setting for that? Jabber works that way if trying to send attachment to an offline user?

How about if Managed File Transfer?

P2P needs BOTH ends up and

Jaime Valencia — Mon, 29 May 2017 14:13:36 GMT

P2P needs BOTH ends up and running for something to be transferred between them.

And you can use MFT for file

Jaime Valencia — Mon, 29 May 2017 14:34:39 GMT

And you can use MFT for file transfer to offline contacts, just tried it, it shows up as a message where you can download the file.

Great. How can i do the MFT?

janice.valencia — Mon, 29 May 2017 14:36:30 GMT

Great. How can i do the MFT?

Thank you so much for helping.

You will need an external DB,

Jaime Valencia — Mon, 29 May 2017 14:39:02 GMT

You will need an external DB, and another server where to host the actual files

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/10_5_2/CUP0_BK_CEB3E82E_00_config-admin-guide-imp-1052/CUP0_BK_CEB3E82E_00_config-admin-guide-imp-1052_chapter_010110.html

Does this also apply to users

gregmora801 — Wed, 12 Jul 2017 23:20:27 GMT

Does this also apply to users that are off network? Do they have to be setup with MFT?

If you mean MRA, yes, the MRA

Jaime Valencia — Wed, 12 Jul 2017 23:23:34 GMT

If you mean MRA, yes, the MRA configuration guide explains that only MFT works over MRA.

Re: Are you using MFT or P2P??

NaeemYazdani49930 — Wed, 29 Apr 2020 19:32:52 GMT

The problem is the "Attach" icon on our Jabber session is Grayed out. So, what does the files type have to do with the Attach icon (the paper clip) being Grayed out?

Re: Are you using MFT or P2P??

Roger Kallberg — Thu, 30 Apr 2020 05:59:26 GMT

The file type has nothing to do with the icon being greyed out. How could it be, the client software wouldn’t know what you intend to select after you press the icon? It’s greyed out because the receiver won’t be able to get the sent file. Java explained in previous replies to this post what would be the cause of this.

Re: Are you using MFT or P2P??

NaeemYazdani49930 — Thu, 30 Apr 2020 19:05:22 GMT

Thanks for your reply however in my case it was not that at all.
We all work from home now. Even if we are able to use Jabber without being on our internal network - for the "Attach" option in Jabber to work we both had to be on the our internal network via AOVPN. Once we did that and connected thru VPN we both could see and use the "paperclip option".
Regards,
Naeem

Re: Are you using MFT or P2P??

Roger Kallberg — Thu, 30 Apr 2020 20:08:05 GMT

That is expected and is what the OP and Java discussed in the thread. When you connect via MRA, aka when you’re outside of your corporate network the send file option would not be available if you use the default that is P2P. For file transfer to work in this situation you would need use MFA. Once you connect via VPN it will work as if you where connected to the corporate network, then P2P file transfer works. It’s important to understand that Jabber has two different connection modes.

Re: Are you using MFT or P2P??

NaeemYazdani49930 — Thu, 30 Apr 2020 21:04:22 GMT

Thank you for clarifying that. Have a nice day. Be safe and healthy!