topic This should only happen if in Collaboration Applications

Cisco Jabber deletes history automaticly

lordpro — Mon, 18 Mar 2019 01:41:46 GMT

Hello there,

I need some help with my Cisco Jabber History, it automaticly deletes whole conversation every time i restart Jabber. Is there any possibility to change default folder for saving my history or there is some hidden command that needs to be disabled?

Thanks

This should only happen if

Jonathan Schulenberg — Sun, 19 Feb 2017 05:18:21 GMT

This should only happen if the <Disable_IM_History>true</Disable_IM_History> element is present in the jabber-config.xml file; or, if you have performed a Reset of the client.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_8/cjab_b_parameters-reference-guide-jabber-118/cjab_b_parameters-reference-guide-jabber-118_chapter_011.html?bookSearch=true#CJAB_RF_D3E17B8D_00

this element was not present

lordpro — Wed, 01 Mar 2017 12:14:34 GMT

this element was not present in my jabber config , but i inserted it there with false statement, still not working

Having the same issue here,

Jean-Pierre Froud — Wed, 14 Jun 2017 11:29:29 GMT

Having the same issue here, could you resolve yours?