topic logout from hunt group in jabber iphone in Collaboration Applications

logout from hunt group in jabber iphone

mat — Mon, 18 Mar 2019 01:42:19 GMT

hello all,

we have a problem with logout from hunt group. The users have a jabber for windows and jabber for iphone.

In jabber for windows the user can logout from the hunt group and does not receive any calls for the hunt pilot number (as desired).

However, he/she still receives calls for the hunt pilot number on the jabber iphone (what is not desired). we have not found any way to logout from the jabber iphone client.

we have <EnableCallPickup>true</EnableCallPickup> in both jabber-config files.

jabber client version is 11.8 in both cases

any idea what to do?

thanks in advance - mat

Is that a shared line, or a

Jaime Valencia — Tue, 21 Feb 2017 00:33:42 GMT

Is that a shared line, or a whole different DN?

Hi Jaime,

mat — Tue, 21 Feb 2017 12:26:44 GMT

Hi Jaime,

yes - it is a shared line - between these two jabber clients.

Technically the device logs

Jonathan Schulenberg — Wed, 22 Feb 2017 20:41:56 GMT

Technically the device logs out of the Line Group, not the DN. There is no Jabber iOS/Android feature for controlling hunt or pickup participation. You'll have to advocate for this feature enhancement through your Cisco AM.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_8/cjab_b_parameters-reference-guide-jabber-118/cjab_b_parameters-reference-guide-jabber-118_chapter_0111.html?bookSearch=true#CJAB_RF_E953B33C_00

Re: Technically the device logs

florianbruns — Fri, 23 Aug 2019 07:13:19 GMT

Hello @Jonathan Schulenberg ,

will it be possible in a new Release of Jabber for iOS?

KindRegards

Florian