https://community.cisco.com/t5/collaboration-applications/jabber-error/m-p/3032908#M8401 <P>What versions??</P> <P>What troubleshooting have you done??</P> Fri, 20 Jan 2017 21:19:31 GMT Jaime Valencia 2017-01-20T21:19:31Z https://community.cisco.com/t5/collaboration-applications/jabber-error/m-p/3032907#M8400 <P>Hi there. &nbsp;I have a customer that has advised me that when all of his Jabber users log into Jabber, and try to connect to the phone, they get this error message:</P> <P>"Unable to Connect"&nbsp;</P> <P>"Error Code CJ:109:3"</P> <P></P> <P>can you please let me know how to fix this.</P> <P></P> <P style="padding-left: 30px;">thanks<IMG src="file:///C:\Users\cgoddar1\AppData\Roaming\PixelMetrics\CaptureWiz\Temp\1.png" width="000000672" height="000000400" border="0" /> <IMG src="file:///C:\Users\cgoddar1\AppData\Roaming\PixelMetrics\CaptureWiz\Temp\1.png" width="000000672" height="000000400" border="0" /></P> Mon, 18 Mar 2019 01:38:25 GMT https://community.cisco.com/t5/collaboration-applications/jabber-error/m-p/3032907#M8400 candace.goddard 2019-03-18T01:38:25Z https://community.cisco.com/t5/collaboration-applications/jabber-error/m-p/3032908#M8401 <P>What versions??</P> <P>What troubleshooting have you done??</P> Fri, 20 Jan 2017 21:19:31 GMT https://community.cisco.com/t5/collaboration-applications/jabber-error/m-p/3032908#M8401 Jaime Valencia 2017-01-20T21:19:31Z https://community.cisco.com/t5/collaboration-applications/jabber-error/m-p/3032909#M8402 <P>Actually i figured it out.&nbsp; Turns out I didn't know I had to set up a CSF Device profile for each Jabber desktop user.&nbsp; I am new in my position.</P> Fri, 20 Jan 2017 21:37:05 GMT https://community.cisco.com/t5/collaboration-applications/jabber-error/m-p/3032909#M8402 candace.goddard 2017-01-20T21:37:05Z