topic Cisco Jabber (All Editions): how to backup/export the information? in Collaboration Applications

Cisco Jabber (All Editions): how to backup/export the information?

raziel78kain — Mon, 18 Mar 2019 01:33:20 GMT

Hello,

we have some Cisco Jabber 11.x (All Editions: Windows, Android, IOS, ...).

We would like to backup/export the information from the various clients (e.g., the contacts, the chats, the attachments, ...).

How can we achieve this goal?

TIA and regards.

AFAIK there's no way to do

Jaime Valencia — Thu, 08 Dec 2016 17:17:41 GMT

AFAIK there's no way to do any of that, the contacts and lists are stored in the IM&P DB, the chats are in a secure .db file, and attachments (assuming they were 1:1) would be in a folder

Hi,

Matthias Dohm — Fri, 09 Dec 2016 16:31:39 GMT

Hi,

the contact-lists are stored on the IM&P server. You can export/import them on the admin page and they are backed up with the rest of the system.

The history is stored locally. On Windows, there is a .db file under AppData/Local/Cisco/.../History. This is an SQLite database, that is used to be unencrypted in Version 10.6 and probably still is (I don't have a version 11 to check at the moment). But there are tools like http://sqlitebrowser.org/ you can use to open the file and check its contents. You can backup and restore that file.

Matthias