topic Jabber window call reject play VM Greeting in Collaboration Applications

Jabber window call reject play VM Greeting

Amit23 — Mon, 18 Mar 2019 01:28:35 GMT

Hello,

i have cloud based uc solution in which when someome call on jabber and no answer it disconnect as have no VM assigned to jabber window.

but if i press reject option on incoming calls, it plays vm greeting to callers.

how can i remove it as end user not want this option?

AFAIK you cannot remove the

Jaime Valencia — Mon, 07 Nov 2016 17:25:38 GMT

AFAIK you cannot remove the reject option

Hello Jaime,

Amit23 — Tue, 08 Nov 2016 01:43:36 GMT

Hello Jaime,

thanks for your reply.

i am not asking to remove the reject call option.

when user press reject option, it plays unity connection default greeting that i want to remove when end user reject the call.

is this possible or not?

if possible how can do it?

When you "reject" the call,

Jaime Valencia — Tue, 08 Nov 2016 02:40:41 GMT

When you "reject" the call, you're actually just sending them to your VM system, if the user does not have a valid user in CUC, then that's the expected behavior.

Hi Jaime,

Amit23 — Tue, 08 Nov 2016 02:42:41 GMT

Hi Jaime,

You are right abut it but if we don't have end user account in cuc then how can remove this VM message..

as my client doesn't want to use Vm and this default message..