UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE gecrashed

mmrrittner — Sat, 09 Mar 2019 01:29:59 GMT

Hello togehter,

after 3 weeks the newest image 16.9.2 is running on our catalyst 3500 plattform is crashing very often with this:

In the bug database I could find this bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvj21692

but this match no my problem.

Have everyone the same problem. I recommanded a downgrade to 16.6.5.

Here are the last 3 Crashes:

3. Crash
========= Start of Crashinfo Collection (01:53:24 CET Wed Jan 9 2019)
==========
For image:
Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.9.2, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Mon 05-Nov-18 18:24 by mcpre

Uptime = 02:28:47

========= Exception Tracebacks =================================================

Exception to IOS:
Frame pointer 0xFF884083C0, PC = 0xAABDBACB44
IOS Thread backtrace:
UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a ld:FFE9C09000+38010 :AABA029000+3B83B46 :AABA029000+3B83750 :AABA029000+39419C8 :AABA029000+393F50C :AABA029000+7864A08
Fastpath Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFC7306000+2E6FC prelib:FFE9B84000+374C pthread:FFC6BB8000+B240 c:FFC70F4000+11C2BC
Auxiliary Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFC7306000+47DAC prelib:FFE9B84000+374C pthread:FFC6BB8000+B240 c:FFC70F4000+11C2BC

2. Crash:
========= Start of Crashinfo Collection (23:17:23 CET Tue Jan 8 2019)
==========

For image:
Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 16.9.2, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Mon 05-Nov-18 18:24 by mcpre

Uptime = 00:03:28

========= Exception Tracebacks =================================================

Exception to IOS:
Frame pointer 0xFF95FDD3C0, PC = 0xAAB0946B44
IOS Thread backtrace:
UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a ld:FFF77DE000+38010 :AAACDC3000+3B83B46 :AAACDC3000+3B83750 :AAACDC3000+39419C8 :AAACDC3000+393F50C :AAACDC3000+7864A08
Fastpath Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFD4EDB000+2E6FC prelib:FFF7759000+374C pthread:FFD478D000+B240 c:FFD4CC9000+11C2BC
Auxiliary Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFD4EDB000+47DAC prelib:FFF7759000+374C pthread:FFD478D000+B240 c:FFD4CC9000+11C2BC

1. Crash:

========= Start of Crashinfo Collection (23:06:30 CET Tue Jan 8 2019)
==========

Uptime = 3w0d

Exception to IOS:
Frame pointer 0xFF8B2363C0, PC = 0xAABDFDDB44
IOS Thread backtrace:
UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a ld:FFECA37000+38010 :AABA45A000+3B83B46 :AABA45A000+3B83750 :AABA45A000+39419C8 :AABA45A000+393F50C :AABA45A000+7864A08
Fastpath Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFCA134000+2E6FC prelib:FFEC9B2000+374C pthread:FFC99E6000+B240 c:FFC9F22000+11C2BC
Auxiliary Thread backtrace:
-Traceback= 1#1918150c30c9bbff6ade22f719096d7a iosd_ngwc_unix:FFCA134000+47DAC prelib:FFEC9B2000+374C pthread:FFC99E6000+B240 c:FFC9F22000+11C2BC

thanks for you help

Michael

Re: UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE gecrashed

mmrrittner — Mon, 14 Jan 2019 14:11:22 GMT

Sorry I mean Catalyst 3650

Best regards

Michael

Re: UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE gecrashed

scorpio20 — Thu, 02 May 2019 19:09:24 GMT

I have the same problem on my 9407 running IOS [Everest], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 16.6.4, RELEASE SOFTWARE (fc3)

topic Re: UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE gecrashed in Cisco Catalyst Center

UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE gecrashed

Re: UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE gecrashed

Re: UNIX-EXT-SIGNAL: Segmentation fault(11), Process = CTS CORE gecrashed