topic Understanding MDM. in Endpoint Security

Understanding MDM.

Techsup1 — Fri, 13 Jul 2018 15:16:34 GMT

Hello all,

I'm trying to understand something. We have ipads that can be factory reset and as soon as they're connected to the wifi again they will pull down their meraki profile and auto set them selves up.

Please can someone explain or point me in the right direction on how this works and how it has been setup.

thanks.

Techsup.

Re: Understanding MDM.

mmmmmmark — Fri, 13 Jul 2018 17:15:28 GMT

The iPads in question have been enrolled in the Apple Device Enrollment Program or DEP program. Here's Apple's doc on the program: https://www.apple.com/business/docs/DEP_Guide.pdf and here's Meraki's doc on it: https://documentation.meraki.com/SM/Device_Enrollment/Using_Apple's_Device_Enrollment_Program_(DEP)_with_Systems_Manager

Re: Understanding MDM.

jared_f — Fri, 13 Jul 2018 17:51:43 GMT

It is DEP, they don't exactly "auto configure", the device is setup in Meraki to receive certain apps or profiles.

Re: Understanding MDM.

Techsup1 — Fri, 13 Jul 2018 18:01:53 GMT

Thanks both, I'll read up on the documents provided. It's much clearer now 🙂