Webclips in multi-user mode

Mitch567 — Thu, 12 Oct 2023 08:38:41 GMT

I'm having trouble trying to do something which I believe should be simple.

I've looked across google and some of the posts here but nothing definitive and tried their suggestions with no luck.

I basically use ASM and multiple users are able to use the shared ipads. I have setup profiles for home screen layouts and added all the required apps with no issues then got a request for a webclip to a website they use frequently.

I've tried a user and device profile.

I've tried setting the default app as Safari and Webclip.

I've made sure to allow webclips in the restrictions profile.

All I ever get is "Error: The payload type “com.apple.webClip.managed” is not permitted to be installed for the system in multi-user mode." I find it baffling that you can't simply add a shortcut to a device that multiple users use.

Is this really not possible?

What am I doing wrong?

Thanks

Mitchell

Re: Webclips in multi-user mode

vassallon — Tue, 17 Oct 2023 20:43:59 GMT

Based on what I see from Apple this should be supported.

https://support.apple.com/guide/deployment/web-clips-payload-settings-depbc7c7808/web

I don't use shared iPads so I've never tested it personally and Meraki's documentation doesn't address it at all.

https://documentation.meraki.com/SM/Profiles_and_Settings/Web_Clips_in_Systems_Manager

I did find this previous thread where someone was able to get it working.

https://community.meraki.com/t5/Mobile-Device-Management/Webclip-and-Ipad-Shared/m-p/76754

topic Webclips in multi-user mode in Endpoint Security

Webclips in multi-user mode

Re: Webclips in multi-user mode