topic Re: Slow Apple School Manager Syncing in Endpoint Security

Slow Apple School Manager Syncing

vassallon — Wed, 06 Mar 2019 18:38:11 GMT

I have noticed over the past few days, maybe week, that ASM seems to be very slow and fails quite a bit when syncing. Is anyone else seeing this behavior lately?

Re: Slow Apple School Manager Syncing

vassallon — Wed, 06 Mar 2019 19:44:24 GMT

Right now I'm on with support troubleshooting and I was wondering what kind of sync times other people are seeing for ASM/ABM.

Trying to sync 4439 users and we are over 30 minutes right now.

If other people who use ASM/ABM could try a sync I would be interested to see what kind of performance they see and for how many users.

Re: Slow Apple School Manager Syncing

BlakeRichardson — Wed, 06 Mar 2019 20:16:13 GMT

I have just synced mine however we only have App's and no users listed in our ASM. It synced nice and quick.

Re: Slow Apple School Manager Syncing

vassallon — Wed, 06 Mar 2019 21:06:48 GMT

@BlakeRichardson Thanks for the feedback, I spoke to a couple of others who use Meraki at schools and they reported no issues with syncing either. I guess that's good that it appears isolated but I'd sure like mine to work.

Re: Slow Apple School Manager Syncing

vassallon — Fri, 08 Mar 2019 20:57:18 GMT

Just as a follow up, this has been fixed. Not sure what the cause was, as support didn't say, but I tried syncing this morning and it took 3 minutes so I'm happy again.