topic Re: Forgot pattern how to reset? in Endpoint Security https://community.cisco.com/t5/endpoint-security/forgot-pattern-how-to-reset/m-p/5431841#M11663 <P>Thanks for that, I cant reach the phone since i wrote the Post.. but I think thats the solution, thanks!!</P> Wed, 03 Apr 2019 06:32:07 GMT NM21 2019-04-03T06:32:07Z Forgot pattern how to reset? https://community.cisco.com/t5/endpoint-security/forgot-pattern-how-to-reset/m-p/5431839#M11661 <P>Hey Guys,</P><P>one of my workers changed the passcode to pattern - he forgot it.</P><P>Is it possible to reset the pattern to a code and set this code from the dashboard?</P><P>The device is in device owner mode.</P><P>Thanks in advance.</P> Tue, 26 Mar 2019 10:46:43 GMT https://community.cisco.com/t5/endpoint-security/forgot-pattern-how-to-reset/m-p/5431839#M11661 NM21 2019-03-26T10:46:43Z Re: Forgot pattern how to reset? https://community.cisco.com/t5/endpoint-security/forgot-pattern-how-to-reset/m-p/5431840#M11662 <P>I think you're talking about the "Clear passcode" MDM command found under the device details of a device.</P><P>Go to <STRONG>Systems Manager</STRONG> &gt; <STRONG>Devices</STRONG> and click on the device of which you want to reset the password. Then scroll down to MDM commands and click the <STRONG>Clear passcode</STRONG> button.</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Picture1" style="width: 785px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.cisco.com/t5/image/serverpage/image-id/262986i7298E0A40148D85E/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P> Tue, 26 Mar 2019 12:02:41 GMT https://community.cisco.com/t5/endpoint-security/forgot-pattern-how-to-reset/m-p/5431840#M11662 BrechtSchamp 2019-03-26T12:02:41Z Re: Forgot pattern how to reset? https://community.cisco.com/t5/endpoint-security/forgot-pattern-how-to-reset/m-p/5431841#M11663 <P>Thanks for that, I cant reach the phone since i wrote the Post.. but I think thats the solution, thanks!!</P> Wed, 03 Apr 2019 06:32:07 GMT https://community.cisco.com/t5/endpoint-security/forgot-pattern-how-to-reset/m-p/5431841#M11663 NM21 2019-04-03T06:32:07Z