topic Webclips not deploying to homescreen in Endpoint Security

Webclips not deploying to homescreen

HGRICT — Wed, 07 Feb 2024 00:33:06 GMT

Hi, we have some ipads that seem to have stopped getting some webclips shortcuts deployed to their homscreen.

These ipads are tagged which gives them a profile, I have added the two Weclips to the Homescreen layout screen. (the last two)

And Webclips is enabled as a valid App.

I'm sure this same setup worked proviously but has stopped but i could be wrong.

Re: Webclips not deploying to homescreen

BlakeRichardson — Wed, 07 Feb 2024 01:06:00 GMT

I have never had success installing webclips using the "Home screen layout" method. I've always just added them using the stand alone profile option.

Re: Webclips not deploying to homescreen

HGRICT — Wed, 07 Feb 2024 01:56:52 GMT

Ok we had another profile that had that way setup so i've assigned the ipad to just that profile.

Here we have the links needed.

Setup seems like it should be stright forward. Chrome is installed but again, No webclips are appearing on the homescreen still.

Re: Webclips not deploying to homescreen

BlakeRichardson — Wed, 07 Feb 2024 02:04:11 GMT

Check the device logs in the dashboard and make sure the policies are not cancelling each other out. I don't think you have can have seperate profiles with overlapping settings like restrictions or did you untag the other settings?

Re: Webclips not deploying to homescreen

HGRICT — Wed, 07 Feb 2024 08:04:02 GMT

I removed the other tag so it now only have one profile and i created a new profile and tag to test as well that only has the webclips as the only thing to does and still nothing showing up anywhere

Re: Webclips not deploying to homescreen

GreenMan — Wed, 07 Feb 2024 11:42:57 GMT

Raise a case with Meraki Support