https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433233#M11805 <P>Hi,</P><P>I have one device that's missing the Action buttons and App Tile in the installed Apps section, i've not come accross this before and i'm not sure what to do, the user has flagged this App as missing, it's not appearing in the Missing Apps list, I have refreshed both Missing and Installed Apps lists.</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Melinda_0-1708305335683.png" style="width: 400px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.cisco.com/t5/image/serverpage/image-id/263833i5858AD5BCE556629/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P><P>TIA</P> Mon, 19 Feb 2024 01:15:53 GMT Melinda 2024-02-19T01:15:53Z https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433233#M11805 <P>Hi,</P><P>I have one device that's missing the Action buttons and App Tile in the installed Apps section, i've not come accross this before and i'm not sure what to do, the user has flagged this App as missing, it's not appearing in the Missing Apps list, I have refreshed both Missing and Installed Apps lists.</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Melinda_0-1708305335683.png" style="width: 400px;"><span class="lia-inline-image-display-wrapper" image-alt="image.png"><img src="https://community.cisco.com/t5/image/serverpage/image-id/263833i5858AD5BCE556629/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></SPAN></P><P>TIA</P> Mon, 19 Feb 2024 01:15:53 GMT https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433233#M11805 Melinda 2024-02-19T01:15:53Z https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433234#M11806 <P><SPAN>Anything that has the vendor as 'iTunes store" means that the end user has installed the app not the MDM. </SPAN></P><P><SPAN>You could add that app to your SM App's list and tick the "Attempt to manage unmanaged" option.</SPAN></P> Mon, 19 Feb 2024 02:26:36 GMT https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433234#M11806 BlakeRichardson 2024-02-19T02:26:36Z https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433235#M11807 <P>Thank you very much, i didn't realise this user had access to install Apps - they should not have.</P> Mon, 19 Feb 2024 02:30:50 GMT https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433235#M11807 Melinda 2024-02-19T02:30:50Z https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433236#M11808 <P>You can remove install app's access via a setting. </P> Mon, 19 Feb 2024 02:44:36 GMT https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433236#M11808 BlakeRichardson 2024-02-19T02:44:36Z https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433237#M11809 <P>What setting? The user said they can't see the App anymore but it's still showing as installed.</P> Tue, 20 Feb 2024 02:52:26 GMT https://community.cisco.com/t5/endpoint-security/installed-apps-missing-action-buttons-and-app-tile/m-p/5433237#M11809 Melinda 2024-02-20T02:52:26Z