topic Re: Enrolling devices fail in Endpoint Security

Enrolling devices fail

beks88 — Wed, 18 Mar 2020 09:15:49 GMT

Hello everybody,

is anyone else experiencing issues with enrolling devices through DEP? Yesterday I thought it is just stuck with iOS and renewed the DEP profile.

But today we receive an 404 error on macOS devices.

We receive the screen with "Remote Management," but when hitting Next macOS fails with "unexpected error" (404)

I've already contacted support, but wanted to know if anyone else has problems with enrollments?

BlakeRichardson — Wed, 18 Mar 2020 19:20:56 GMT

Is there any firewall or captive portal that could be getting in the way?

beks88 — Wed, 18 Mar 2020 19:59:53 GMT

No, same issue on HotSpot or Cellular.

one of our customer is experiencing the same issue.

Got already response from support, they are aware about the problem and looking into it.

beks88 — Thu, 19 Mar 2020 22:59:33 GMT

Referring to this thread