topic Connector issues in Endpoint Security

Connector issues

SaikiranGodavarthy3468 — Fri, 21 Feb 2020 05:11:03 GMT

Hi,

Recently I have upgraded amp console to 6.3.5.

But for some of the servers its still showing a old version in console. When I checked the server in amp, its stated at a right group and policy.

Can any one help me on this ?

Thank you

Re: Connector issues

Troja007 — Thu, 17 Oct 2019 11:59:00 GMT

Hello @SaikiranGodavarthy3468,

some short questions.

What is the operating system of the servers, which are not upgraded?
How about the following setting in the policy: Product upgrades -> Block Update if Reboot is Required.

Greetings,

Thorsten

Re: Connector issues

SaikiranGodavarthy3468 — Thu, 07 Nov 2019 06:42:03 GMT

Hello,

Thanks for your reply.

What is the operating system of the servers, which are not upgraded?

Ans : OS - windows ( please find the attached screen shots)

How about the following setting in the policy: Product upgrades -> Block Update if Reboot is Required.

Ans : we have already requested our SCCM team to reboot the machines. When I checked in servers its showing a new version. But in console, it is showing as old one.

Thank you