topic Re: How to delete Customer in Amp for Endpoint Console in Endpoint Security

How to delete Customer in Amp for Endpoint Console

barrypaff — Mon, 16 Jan 2023 08:29:11 GMT

How can we delete Customers in Amp for Endpoint Console?

We can only Disabled the customer but not delete.

Re: How to delete Customer in Amp for Endpoint Console

balaji.bandi — Mon, 16 Jan 2023 10:01:18 GMT

I am sure your latest version might have fixed this issue, if not check alternative method curl using API to delete.

https://community.cisco.com/t5/endpoint-security/amp-for-endpoints-can-t-delete-connectors-from-console/td-p/4462609

Re: How to delete Customer in Amp for Endpoint Console

barrypaff — Mon, 16 Jan 2023 10:14:04 GMT

Hi,

The problem is not to deleted the connectors but to delete the Customer Organization in the Console. There is only a function to Disabled the Organisation and not Delete it.

Kind Regards,
Barry Zegers

Re: How to delete Customer in Amp for Endpoint Console

balaji.bandi — Mon, 16 Jan 2023 11:04:05 GMT

got you,..need to test it.......if i have answer soon will come back.

Re: How to delete Customer in Amp for Endpoint Console

barrypaff — Mon, 16 Jan 2023 12:02:44 GMT

Thx Balaji let me know please.

Re: How to delete Customer in Amp for Endpoint Console

Troja007 — Fri, 27 Jan 2023 13:54:07 GMT

hello @barrypaff ,
please open a TAC case here. This is the best way if a whole endpoint ORG needs to be deleted.
Greetings, Thorsten