topic Re: Does the new AMP client version uninstalls all older versions in Endpoint Security

Does the new AMP client version uninstalls all older versions

oregonporter1 — Wed, 25 Oct 2023 07:22:58 GMT

Hi, Please advise if we have various versions of AMP installed in our environment, would it be possible to uninstall all the previous versions that are installed in various machines, using the latest version of AMP client only, and using the silent uninstallation command:

AMPSetup8.2.exe /R /S /remove 1 /uninstallpassword <Uninstallpwd>

Re: Does the new AMP client version uninstalls all older versions

Ken Stieers — Wed, 25 Oct 2023 11:43:48 GMT

It doesn't uninstall it, but it will upgrade it all the way up. There's not really a need to uninstall.
Because they use a folder per version there is a folder left behind, but it's minimal.

What problem are you trying to solve?

Re: Does the new AMP client version uninstalls all older versions

oregonporter1 — Tue, 14 Nov 2023 03:25:04 GMT

Hi Ken, Apologies for the delay in replying to this thread, i am in the process of creating an uninstallation package within SCCM to deploy to all endpoints for uninstalling any versions of AMP installed. It would be really cumbersome to include all the versions of exe within the package and run the uninstall command lines against each of them. I was actually looking for a solution to use a single exe and uninstall any versions which would be easier in terms of the repackaging effort of the complete uninstallation process.

Re: Does the new AMP client version uninstalls all older versions

Ken Stieers — Tue, 14 Nov 2023 15:16:40 GMT

So the intent is to remove all of it, everywhere? You might be better off just using the API to do an uninstall on each endpoint...

https://developer.cisco.com/docs/secure-endpoint/#!computers

Re: Does the new AMP client version uninstalls all older versions

Marvin Rhoads — Wed, 15 Nov 2023 17:30:25 GMT

Not sure if it addresses your specific use case, but as of the 11 October update:

Secure Endpoint Console 5.4.20231011
New
• You can now remotely uninstall individual Windows, Mac, and Linux connectors from the Computers page.