topic Re: Secure Endpoint Windows connector 8.4.4.30419 Debug mode in Endpoint Security

Secure Endpoint Windows connector 8.4.4.30419 Debug mode

ginformatica — Wed, 26 Feb 2025 15:37:47 GMT

Hi there,

Now with this new version, we will have debug logs active after upgrade.

"Debug logs are now collected by default when a Windows connector upgrade is started."

Is there any form of disabling this when doing client upgrades?

Thanks in advance.

Re: Secure Endpoint Windows connector 8.4.4.30419 Debug mode

Matthew Franks — Wed, 26 Feb 2025 18:38:26 GMT

There is currently no method to disable debug logging during upgrades starting with this latest version. What would be the reason you'd like to disable it?

Thanks,

-Matt

Re: Secure Endpoint Windows connector 8.4.4.30419 Debug mode

Ken Stieers — Wed, 26 Feb 2025 18:47:08 GMT

I'm pretty sure its only for the upgrade process, it doesn't set the whole thing into Debug forever.

Re: Secure Endpoint Windows connector 8.4.4.30419 Debug mode

Matthew Franks — Wed, 26 Feb 2025 19:09:24 GMT

That is correct Ken.

Re: Secure Endpoint Windows connector 8.4.4.30419 Debug mode

ginformatica — Thu, 27 Feb 2025 14:49:56 GMT

Hi, Why? cause its a waste of megabytes in log files.

Right now in 2 days, 2 logs are 100Mb.

Re: Secure Endpoint Windows connector 8.4.4.30419 Debug mode

Matthew Franks — Thu, 27 Feb 2025 15:36:41 GMT

The debug logging should only last until the next heartbeat after the upgrade completes, or ~15 minutes. If you didn't apply a policy change that included debug logging with the upgrade, please open a TAC case so they can investigate why the logs are still in debug.