topic Re: MDM Device list empty in Endpoint Security

MDM Device list empty

FailSafe — Mon, 03 Jan 2022 15:26:23 GMT

Last week I had 100 devices listed and now I have none. If I go to Overview, then I have 100 devices enrolled and I can still pull up the devices from there, but if I go to the device list it's just blank. Also I have 87 devices that haven't checked in for 1-3 days. Is anyone else having anything similar going on? I saw a thread on device enrollment recently and didn't know if it was related.

Re: MDM Device list empty

daviscot — Mon, 03 Jan 2022 22:26:09 GMT

Hi @FailSafe I haven't heard of any ongoing issues specific to the device list being empty, and I just checked a handful of SM networks and toggled between the Overview and Device list pages without any issues. Are you seeing this behavior on multiple devices/browsers? Not sure if you have access to any other SM networks to compare and see if same or different behavior. I'd say if a device reboot or browser restart (and/or maybe a temp/junk cleaner utility) doesn't fix this, or especially if this behavior happens on multiple devices, let's definitely get a case open with Meraki Support to investigate.

Re: MDM Device list empty

FailSafe — Tue, 04 Jan 2022 13:00:27 GMT

I forgot to update this cause it was at EoD yesterday, a relog into my account fixed the issue. It was just strange cause it had never happened before and was working when got to the device page.