topic Reset iOS Mail app in Endpoint Security

Reset iOS Mail app

Jason__B — Fri, 08 Apr 2022 16:39:31 GMT

I've worked with EMM for a bit but move to a knew company. The EMM profile now configures the iOS mail app and a bunch of other settings. I've done a bit of searching, but is there an easier way to reset the iOS mail app instead of factory resetting the device? You obviously can't delete a managed email profile, but how do you preform some standard troubleshooting for the mail app without having to factory reset?

Thank You,

Jason

Re: Reset iOS Mail app

BlakeRichardson — Sun, 10 Apr 2022 20:20:47 GMT

@Jason__B As far as I am aware and can see (have just had a quick look at a managed device) its not possible just to reset the mail app. A factory reset looks like your only option.

Re: Reset iOS Mail app

Jason__B — Thu, 14 Apr 2022 18:27:16 GMT

Thanks! I was hoping there was an easier way.