Primary ACS v5.4 Server Started Bootlooping, Cannot Promote Secondary Server

Daniel Brown — Mon, 11 Mar 2019 03:53:41 GMT

Our primary ACS VM appliance has begun bootlooping with no real explanation available from our logs or TAC exploration. Luckily we have a secondary server picking up authorizations right now. However, I cannot promote this secondary server to primary. I've followed this guide -

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/installation/guide/csacs_upg.html#wp1199380 but it specifies that the process must be completed on the primary server (which is down). Any idea how we can get around this? I would like to promote my server to primary and then build a new one.

Thanks in advance.

Primary ACS v5.4 Server Started Bootlooping, Cannot Promote Seco

Jatin Katyal — Thu, 12 Sep 2013 19:53:57 GMT

Have you tried de-registering the secondary process, that would also make it standalone box. This process would restart the ACS services unlike promote to primary.

~BR
Jatin Katyal

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topic Primary ACS v5.4 Server Started Bootlooping, Cannot Promote Seco in Network Access Control

Primary ACS v5.4 Server Started Bootlooping, Cannot Promote Secondary Server

Primary ACS v5.4 Server Started Bootlooping, Cannot Promote Seco