topic Re: NAC AD SSO Error : Could not start the SSO service. in Network Access Control

NAC AD SSO Error : Could not start the SSO service.

Riyasat Ali — Mon, 11 Mar 2019 03:26:47 GMT

Error : Could not start the SSO service. Please check the configuration

Hi,

I am getting the above error when enabling the"Agent-Based Windows Single Sign-On with Active Directory (Kerberos0".

I already twice did the KTpass.Timing is perfect bet CAS and AD.Please look into this CAS LOG file and advice me the next step to solve this issue.

I can ping AD from Clean Access Lite Manager but not from CAS and I do not see any place to put static route ?

we have 2003 AD Server and ktpass version is 5.2.3790.1830

attached are the files.

Re: NAC AD SSO Error : Could not start the SSO service.

Jatin Katyal — Mon, 20 May 2013 10:30:43 GMT

Can you share the version of ktpass.exe that you are using on the domain controller and the screen shot of AD SSO configuration.

Did you attach the CAS logs?

Jatin Katyal

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NAC AD SSO Error : Could not start the SSO service.

Riyasat Ali — Mon, 20 May 2013 12:27:02 GMT

thanks for the reply jatin

I attached the ktpass file which i am using however i am offiline now so not able to take screen shots as i remember ktpass command run successfully .

I will go to fix it tomorrow , any further suggestion meanwhile ?