topic Cisco ISE wrong count on active endpoints in Network Access Control

Cisco ISE wrong count on active endpoints

ratnapurnama — Mon, 11 Mar 2019 03:09:07 GMT

Hi all,

Need help on Cisco ISE. I am deploying Cisco ISE in my lab to do testing before production. The number of endpoint I use to test are around five endpoinst. But I notice that the number of active endpoint displayed on the dashboard now are more than 100. I don't know if this is a bug or something. Is this a known problem? But does anyone know how to reset the counter back to zero? I've tried to reload the Cisco ISE but nothing change. Please help.

Regards,

Ratna

Cisco ISE wrong count on active endpoints

shekharmore003 — Mon, 04 Mar 2013 15:41:26 GMT

Hello ratna,

Please check the logs.

Cisco ISE wrong count on active endpoints

Tarik Admani — Mon, 04 Mar 2013 20:47:53 GMT

Please check and enable radius accounting on your switch if you havent done already, also do you have this configured on a WLC as well?

Tarik Admani
*Please rate helpful posts*

Cisco ISE wrong count on active endpoints

ratnapurnama — Tue, 05 Mar 2013 02:50:49 GMT

Hi Tarik n Shek,

I am using WLC for my deployment. The accounting feature has been enabled and configured on the WLC to point to the ISE. That's why I'm confuse to have the wrong active device count...

Cisco ISE wrong count on active endpoints

Naveen Kumar — Tue, 09 Apr 2013 23:48:29 GMT

Hello,

Here is a method for removing the stale records.:

http://www.cisco.com/en/US/docs/security/ise/1.1/api_ref_guide/ise_api_ref_ch2.html#wp1072950

Cisco ISE wrong count on active endpoints

ratnapurnama — Fri, 12 Apr 2013 05:04:02 GMT

Hi Nkumarsr,

I just update my ISE to the latest version (1.1.3). And it solve the problem