topic Cisco ISE backup failing in Network Access Control https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212276#M140017 <HTML><HEAD></HEAD><BODY><P>I see...so previously you were taking it from GUI using SFTP.</P><P></P><P></P><P>Jatin Katyal <BR /> - Do rate helpful posts -</P></BODY></HTML> Fri, 31 May 2013 09:56:19 GMT Jatin Katyal 2013-05-31T09:56:19Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212266#M140007 <P>Has anyone seen this error while taking backup of Cisco ISE?</P><P></P><P>An error has occurred: CARS_XM_SSH_CONNECT : -306 : SSH connect error </P><P></P><P>Connectivity to repository is fine as I can see repository contents when I do : "show repository &lt;repository name&gt;", but while taking backup, I am seeing above error...Repository has RW permissions for everybody. Any ideas?</P> Mon, 11 Mar 2019 03:28:50 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212266#M140007 Kashish_Patel 2019-03-11T03:28:50Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212267#M140008 <HTML><HEAD></HEAD><BODY><P>Kashish,</P><P></P><P>looks like you are using SFTP.</P><P></P><P>What is the password length for this sftp user?</P><P></P><P></P><P>Jatin Katyal <BR />- Do rate helpful posts -</P></BODY></HTML> Wed, 29 May 2013 18:51:28 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212267#M140008 Jatin Katyal 2013-05-29T18:51:28Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212268#M140009 <HTML><HEAD></HEAD><BODY><P>8 characters...I have taken backups before using same sftp user/pass and it used to work fine before. </P></BODY></HTML> Wed, 29 May 2013 19:06:49 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212268#M140009 Kashish_Patel 2013-05-29T19:06:49Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212269#M140010 <HTML><HEAD></HEAD><BODY><P>did we change the sftp server recently? What vendor are we using? In case you have solarwinds then make sure you have scp and sftp both the protocols selected.</P><P></P><P>Solarwinds server config</P><P>File&gt;configure&gt;General Tab&gt;Allowed Protocols&gt;Select "Both" from Dropdown to select SCP and SFTP.</P><P></P><P></P><P>Jatin Katyal <BR />- Do rate helpful posts -</P></BODY></HTML> Wed, 29 May 2013 19:29:51 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212269#M140010 Jatin Katyal 2013-05-29T19:29:51Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212270#M140011 <HTML><HEAD></HEAD><BODY><P>sftp server is not new...same server was used before..</P><P>it is a SunOS sftp server...not solarwinds</P></BODY></HTML> Wed, 29 May 2013 19:35:37 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212270#M140011 Kashish_Patel 2013-05-29T19:35:37Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212271#M140012 <HTML><HEAD></HEAD><BODY><P>can you turn on the debugs</P><P>debug transfer 7</P><P>debug copy 7</P><P>debug backup-restore backup 7</P><P></P><P></P><P>Jatin Katyal <BR />- Do rate helpful posts -</P></BODY></HTML> Wed, 29 May 2013 20:37:55 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212271#M140012 Jatin Katyal 2013-05-29T20:37:55Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212272#M140013 <HTML><HEAD></HEAD><BODY><P>Kashish,</P><P></P><P>Let me know if you were able to fetch the debugs.</P><P></P><P>Jatin Katyal <BR /> - Do rate helpful posts -</P></BODY></HTML> Thu, 30 May 2013 13:51:52 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212272#M140013 Jatin Katyal 2013-05-30T13:51:52Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212273#M140014 <HTML><HEAD></HEAD><BODY><P>I think what Jatin is suggesting is on the right track. I have seen this error before when I tried to use FTPS (which is FTP over SSL) where ISE actually performs SFTP (Which is SSH File Transfer Protocol) which is done over SCP. The two methods are frequently confused.</P><P></P><P>I hope this helps!</P><P></P><P><EM>Thank you for rating!</EM></P></BODY></HTML> Fri, 31 May 2013 00:48:15 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212273#M140014 nspasov 2013-05-31T00:48:15Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212274#M140015 <HTML><HEAD></HEAD><BODY><P>backup works from cli...so I am good for now.</P></BODY></HTML> Fri, 31 May 2013 01:58:37 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212274#M140015 Kashish_Patel 2013-05-31T01:58:37Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212275#M140016 <HTML><HEAD></HEAD><BODY><P>Good to hear! If your issue is resolved please mark this thread as "answered"</P></BODY></HTML> Fri, 31 May 2013 02:06:47 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212275#M140016 nspasov 2013-05-31T02:06:47Z Cisco ISE backup failing https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212276#M140017 <HTML><HEAD></HEAD><BODY><P>I see...so previously you were taking it from GUI using SFTP.</P><P></P><P></P><P>Jatin Katyal <BR /> - Do rate helpful posts -</P></BODY></HTML> Fri, 31 May 2013 09:56:19 GMT https://community.cisco.com/t5/network-access-control/cisco-ise-backup-failing/m-p/2212276#M140017 Jatin Katyal 2013-05-31T09:56:19Z