topic Reset/recover ISE admin-CLI password in Network Access Control

Reset/recover ISE admin-CLI password

Kashish_Patel — Mon, 11 Mar 2019 02:22:08 GMT

I have to reset/recover admin-CLI password. I had posed the question in

https://supportforums.cisco.com/message/3695633#3695633

Now as per the CLI-admin password recovery procedure at

http://www.cisco.com/en/US/docs/security/ise/1.0/install_guide/ise10_postins.html#wp1179256

I have inserted DVD in the hardware appliance, but I don't see any prompt with these options:

"Welcome to Cisco Identity Services Engine - ISE 3355

To boot from hard disk press <Enter>

Available boot options: "

I just see login prompt ( and of course, I cannot login because I don't know the password). I am using serial console connection to the appliance. Any idea on this?

Thanks,

Kashish

Re: Reset/recover ISE admin-CLI password

Tarik Admani — Wed, 01 Aug 2012 03:23:29 GMT

Try to burn another DVD using activiso burner software which is free to download online. That should do the trick.

Sent from Cisco Technical Support iPad App

Reset/recover ISE admin-CLI password

saxenanitesh8522 — Wed, 01 Aug 2012 09:26:05 GMT

Hi,

if tool are you using for console?

if you dont mind put a monitor and keyboard and try it. some times console tool does show it properly.

if it doesnt work just burn the dvd again maybe the dvd is damaged.

Rate if helpful.

Nitesh