topic Upgrade ACS 5.2 to 5.4 - application initializing... in Network Access Control https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217741#M177168 <HTML><HEAD></HEAD><BODY><P>So once upgrade completes, the appliance reboot on its own. Looks like it's stuck there.</P><P></P><P>Have you reloaded the server manually?</P><P></P><P>~BR <BR />Jatin Katyal <BR /> <BR />**Do rate helpful posts**</P></BODY></HTML> Fri, 18 Oct 2013 08:45:29 GMT Jatin Katyal 2013-10-18T08:45:29Z Upgrade ACS 5.2 to 5.4 - application initializing... https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217735#M176745 <P>Hi,</P><P></P><P>We upgraded a CSACS-1121 from ACS 5.2 to ACS 5.4 with CLI </P><P><EM><STRONG>Application upgrade</STRONG> ACS_5.4.0.46.0a.tar.gz FTP</EM></P><P><EM> </EM></P><P>After ACS reboot, services never start... After 15 hours, we always get same message: </P><P></P><P><EM>ACS/admin# show application status acs</EM></P><P style="min-height: 8pt;"><EM> </EM></P><P><EM>Application initializing...</EM></P><P><EM>Status is not yet available.</EM></P><P><EM>Please check again in a minute.</EM></P><P><EM> </EM></P><P>We installed patch 5-4-0-46-2.tar.gpg but we got same issue for 2 hours ...</P><P></P><P>What could I do? </P><P></P><P>Thanks,</P><P></P><P>Patrick</P> Mon, 11 Mar 2019 03:28:55 GMT https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217735#M176745 Patrick Tran 2019-03-11T03:28:55Z Upgrade ACS 5.2 to 5.4 - application initializing... https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217736#M176825 <HTML><HEAD></HEAD><BODY><P>1.] Did you apply the latest patch for ACS 5.2 before proceeding the upgrade?</P><P></P><P>2.] On the CLI, did we get the message:</P><P> The system is going down for reboot NOW! </P><P><STRONG> Application upgrade successful </STRONG></P><P></P><P>You can only perform an application upgrade bundle, on either a Cisco appliance or a virtual machine, if the disk size is greater than or equal to 500 GB. If you have a smaller disk size, you need to reimage to ACS 5.4 followed by a restore of the backup taken in ACS 5.2 version to trigger the upgrade.</P><P></P><H2>Upgrading an ACS Server from 5.2 to 5.4</H2><P><SPAN> </SPAN><A class="jive-link-external-small" href="http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.4/installation/guide/csacs_upg.html#wp1194934">http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.4/installation/guide/csacs_upg.html#wp1194934</A></P><P></P><P></P><P>Jatin Katyal <BR />- Do rate helpful posts -</P></BODY></HTML> Thu, 30 May 2013 09:54:08 GMT https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217736#M176825 Jatin Katyal 2013-05-30T09:54:08Z Upgrade ACS 5.2 to 5.4 - application initializing... https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217737#M176891 <HTML><HEAD></HEAD><BODY><P> Hi Jatin,</P><P></P><P>1) I applied patch 10 before proceeding the upgrade:&nbsp; 5.2.0.26.10</P><P></P><P>2) I got this message but after rebooting, I got the message</P><P><EM>ACS/admin# show application status acs</EM></P><P><EM> </EM></P><P><EM>Application initializing...</EM></P><P><EM>Status is not yet available.</EM></P><P><EM>Please check again in a minute.</EM></P><P><EM> </EM></P><P>Thanks for your help <EM><SPAN __jive_emoticon_name="happy" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/4.5.4/images/emoticons/happy.gif"></SPAN> </EM></P><P><EM> </EM></P><P>Patrick</P></BODY></HTML> Thu, 30 May 2013 12:25:56 GMT https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217737#M176891 Patrick Tran 2013-05-30T12:25:56Z Upgrade ACS 5.2 to 5.4 - application initializing... https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217738#M176984 <HTML><HEAD></HEAD><BODY><P>TAC wanted to reinstall ACS 5.4 on the serveur with the installation DVD</P><P>We restored&nbsp; to factory configuration then restored backup done before upgrade.</P><P>Now it works...</P><P></P><P>Patrick</P></BODY></HTML> Fri, 31 May 2013 09:45:41 GMT https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217738#M176984 Patrick Tran 2013-05-31T09:45:41Z Upgrade ACS 5.2 to 5.4 - application initializing... https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217739#M177019 <HTML><HEAD></HEAD><BODY><P>thank god, you had the backup of the existing configuration. Good to know that you're in business again.</P><P></P><P></P><P>Jatin Katyal <BR />- Do rate helpful posts -</P></BODY></HTML> Fri, 31 May 2013 09:51:26 GMT https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217739#M177019 Jatin Katyal 2013-05-31T09:51:26Z Re: Upgrade ACS 5.2 to 5.4 - application initializing... https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217740#M177089 <HTML><HEAD></HEAD><BODY><P>We have the same problem on one of our ACS Servers when upgrading from ACS 5.3.0.40-9 to ACS 5.4.</P><P>We have two ACS Appliances: one update worked just fine, the other is hanging with&nbsp; </P><P>"Application initializing..</P><P>Status is not yet available</P><P>Please check again in a minute"</P><P>An this lasted for hours (2 hours+)</P><P></P><P>After two hours, we checked the console: </P><P>"</P><P>ipt_connlimit: Oops: invalid ct state?</P><P>ipt_connlimit: Oops: invalid ct state?</P><P>ipt_connlimit: Oops: invalid ct state?</P><P>"</P><P></P><P>We desided to do it the rough way: Reboot the Appliance by cutting the power.</P><P>After the reboot, the console displayed "Application upgrade success"</P><P>And all processes was up and running just after 10 minutes.</P><P></P><P>After applying the latest patch, the appliance now runs as smooth as ever with the new release.</P><P></P><P>Conclution:&nbsp; It looks like the update from 5.2-&gt; 5.4 and 5.3 -&gt; 5.4 is a bit "shaky".</P><P></P><P>Jarle</P></BODY></HTML> Fri, 18 Oct 2013 08:39:44 GMT https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217740#M177089 jsteffensen 2013-10-18T08:39:44Z Upgrade ACS 5.2 to 5.4 - application initializing... https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217741#M177168 <HTML><HEAD></HEAD><BODY><P>So once upgrade completes, the appliance reboot on its own. Looks like it's stuck there.</P><P></P><P>Have you reloaded the server manually?</P><P></P><P>~BR <BR />Jatin Katyal <BR /> <BR />**Do rate helpful posts**</P></BODY></HTML> Fri, 18 Oct 2013 08:45:29 GMT https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217741#M177168 Jatin Katyal 2013-10-18T08:45:29Z Re: Upgrade ACS 5.2 to 5.4 - application initializing... https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217742#M177268 <HTML><HEAD></HEAD><BODY><P>Yeah we see this kind of problems in 2 out of 100 cases. It highly recommend whenever you plan to upgrade ACS. please ensure you're running the latest patch on the prior version before you run application upgrade. </P><P></P><P>Thanks for updating the thread.</P><P></P><P>Have a good day <SPAN __jive_emoticon_name="happy" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/4.5.4/images/emoticons/happy.gif"></SPAN></P><P></P><P></P><P>~BR <BR />Jatin Katyal <BR /> <BR />**Do rate helpful posts**</P></BODY></HTML> Fri, 18 Oct 2013 09:47:16 GMT https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217742#M177268 Jatin Katyal 2013-10-18T09:47:16Z Re: Upgrade ACS 5.2 to 5.4 - application initializing... https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217743#M177326 <HTML><HEAD></HEAD><BODY><P>As far as error message is concerned, that's a know defect in ACS 5.3. We have seen this in case of ACS SE as well.</P><P></P><P><A href="https://www.cisco.com/cisco/psn/bssprt/bss?searchType=bstbugidsearch&amp;page=bstBugDetail&amp;BugID=CSCth25712" rel="nofollow" target="_blank">CSCth25712</A>&nbsp;&nbsp;&nbsp; ACS 5 on VMware console showing ipt_connlimit message</P><P></P><P><B>Symptom:</B></P><P>VMware client console showing the message : "ipt_connlimit: Oops: Invalid ct state?"</P><P></P><P><B>Conditions:</B></P><P>Installation on VMware.</P><P></P><P><B>Workaround:</B></P><P>None - this is a cosmetic problem.</P><P></P><P></P><P>~BR <BR />Jatin Katyal <BR /> <BR />**Do rate helpful posts**</P></BODY></HTML> Sat, 19 Oct 2013 18:19:40 GMT https://community.cisco.com/t5/network-access-control/upgrade-acs-5-2-to-5-4-application-initializing/m-p/2217743#M177326 Jatin Katyal 2013-10-19T18:19:40Z