topic Re: ACS 5.2 Logs are not showing the MAC address in Network Access Control

ACS 5.2 Logs are not showing the MAC address

pchace — Mon, 11 Mar 2019 02:05:07 GMT

We recently had to rebuild our ACS server. Now when we have an 802.1x authentication failure and look at the RADIUS logs for the specific user, it does not show us the MAC address of the device the user tried to login with. We use this all the time because users have PDAs and other mobile devices that they save their passwords on. Then when they change their domain password on their laptop, they don't change it on their PDA which then tries to authenticate them using the wrong password and eventually locks them out. We need to see the MAC address so we can pinpoint which device is causing the lockout. The report I am generating is when you go to this location:

Monitoring & Reports >

Reports >

Catalog >

User >

User_Authentication_Summary

Re: ACS 5.2 Logs are not showing the MAC address

Alex Pfeil — Fri, 11 May 2012 22:22:47 GMT

I would just do a radius authentication summary log

Thanks Alex

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Re: ACS 5.2 Logs are not showing the MAC address

pchace — Sat, 12 May 2012 02:01:09 GMT

The MAC Address is not listed there either. It seems that any log I try to view, the MAC is not there.

Re: ACS 5.2 Logs are not showing the MAC address

pchace — Fri, 18 May 2012 13:57:55 GMT

So far it seems like it is an unconfrimed bug with Patch 9. We installed patch 10 and it seemed to fix the problem.

Re: ACS 5.2 Logs are not showing the MAC address

Jatin Katyal — Sat, 19 May 2012 02:47:49 GMT

There is a common defect filed for missing info in patch 9

CSCtx39704 Information missing in Tacacs Accounting logs

Regards,

Jatin