topic Acs 5.2login issue in Network Access Control

Acs 5.2login issue

aditya_vijay — Mon, 11 Mar 2019 01:26:41 GMT

Hello ,

This is regarding ACS 5.2 login

When i 'm try to install ACS 5.2 on vmware its install correctly and after rebooting its show local host login .According to the procedure when i enter "SETUP" there ,then its demands password.(But in guide there is no default password its define).

When i change the password by option available in CD-ROM, But still i'm unable to login into it.

Regrds:

Aditya vijay

Email:aditya@proactive.co.in

Acs 5.2login issue

Angus Bishop — Mon, 03 Oct 2011 07:45:24 GMT

Hi Adithya ,

Have you downloaded the Image from Cisco .

You can also download the ACS 5.2 software from the Cisco Software Download Site at:

http://www.cisco.com/public/sw-center/index.shtml

If yes try reimaging the ACS

Insert the ACS 5.2 Install Disk into the VMware ESX host CD/DVD drive, and power on the VM.

When the ACS 5.2 Install Disk boots, the console displays:

Welcome to Cisco Secure ACS 5.2 Recovery

To boot from the hard disk press

Available boot options:

[1] Cisco Secure ACS 5.2 Installation (Monitor/Keyboard)

[2] Cisco Secure ACS 5.2 Installation (Serial Console)

[3] Reset Administrator Password (Keyboard/Monitor)

[4] Reset Administrator Password (Serial Console)

Boot from hard disk

Please enter boot option and press .

boot: 2

Acs will get installed . Once after the installation the device restarts . once after the restart the console displays

Type 'setup' to configure your appliance

localhost:

Type setup and it will take you to the configuration page .

Please let me know if you have any clarifications .

Regards

Angus

Acs 5.2login issue

Derek Mayabi — Tue, 07 May 2013 10:12:25 GMT

Im also facing the same problem. I even tried the second option but its not working.

Can anyone help me!!

Acs 5.2login issue

Jatin Katyal — Tue, 07 May 2013 11:13:35 GMT

Are we meeting VM requirements:

Virtual Machine Requirements

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.2/installation/guide/csacs_vmware.html#wp1056074

Installing ACS 5.2 on vmware

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.2/installation/guide/csacs_vmware.html#wp1057864

Jatin Katyal

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Acs 5.2login issue

lmutsa1988 — Tue, 07 May 2013 19:24:04 GMT

Hi,

Im facing the same problem. I have checked my vm requirements and they are all meeting the above.

How do i solve this?

Acs 5.2login issue

Jatin Katyal — Tue, 07 May 2013 19:31:07 GMT

In majority of cases it happens when you are running incompatible version of vmware?

What version of vmware are you running?

Jatin Katyal

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Acs 5.2login issue

lmutsa1988 — Tue, 07 May 2013 19:39:30 GMT

Im using version 5.0

Acs 5.2login issue

Jatin Katyal — Tue, 07 May 2013 19:55:31 GMT

I saw an instance where the user configured/setup ACS already in past. when he tried to reconfigure VM on an existing VM that was used for an ACS. It showed the similar behaviour. He then had to delete the VM and re-configured it from scratch. You can try enter "default" or "cisco123" for the password, but I'm not sure if that will work. You might need to re-image it as a last resort.

Jatin Katyal

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Acs 5.2login issue

Jatin Katyal — Tue, 07 May 2013 20:00:48 GMT

ACS 5.2 supports VMware ESX 3.5 or 4.0

ACS 5.3 supports VMware ESX 3.5, 4.0, 4.1, i4.1, or 5.0

ACS 5.4 supports VMware ESXi 5.0

Jatin Katyal

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Acs 5.2login issue

lmutsa1988 — Tue, 07 May 2013 20:25:00 GMT

Thank you Jatin.

I will try your first suggestion. If it doesnt work i will install the compatible version 5.4

Acs 5.2login issue

Jatin Katyal — Tue, 07 May 2013 22:27:25 GMT

sure

Jatin Katyal

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I have installed ACS5.4 in

prakashsvsri — Sun, 16 Mar 2014 23:46:25 GMT

I have installed ACS5.4 in vmware. Could not able to login with any user even setup successfully password policy. It is not accepting hash and plain password as well and admin/user profile also not working.

Getting the below error, I m 100% sure that i am using the right credentials

Access Denied.
Please contact your Security Administrator for assistance.

Can any one advise?

Are you getting this error

Jatin Katyal — Mon, 17 Mar 2014 02:48:51 GMT

Are you getting this error message on ACS CLI? If yes then the only way to resolve this is to use ACS 5.4 recovery IOS image. You need to boot the ACS with ISO image you previously used for installation and select an appropriate option from the menu.

Here are the steps:

http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_system/5-4/installation/guide/csacs_book/csacs_ins.html#wp1078700

If you're getting this error while accessing the ACS via Web Portal and have access to ACS CLI then reset the gui admin user to default username/password "acs reset-password"

Default username: acsadmin password:default

using http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_system/5-4/command/reference/cli/cli_app_a.html#wp1887660

Regards,

Jatin Katyal

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I too had the same problem.

uday bhatia — Wed, 06 Aug 2014 14:26:48 GMT

I too had the same problem. After spending many hours and installing it five different times, only time it worked was when i chose to install the operating system later.

In your vmware it will ask you in the beginning that it has detected a cent os, and will tell you to input full name and account name and password. I would recommend not choosing this option and clicking on the option install the operating system later. than configure the vm settings for acs accordingly like ram, hdd(allocating 60gb would be better option, case it checks minimum requirements during installation) etc.

At last in vmware option of ACS, provide cd/dvd image and when you start ACS in your vm, it will prompt with 4 boot option, choose 1st option "with keyboard/mouse". Let the installation complete and you shouuld be able to enter setup command after that.

see if it works.

I hope that help some of you guys..