topic Has this issue ever been in Network Access Control

ISE login incorrect to CLI

exmode — Mon, 11 Mar 2019 07:20:14 GMT

deploy ise 2.1 on vmware

after dialog "setup" when install ise , i cannot login to console (login incorrect) but ia can login with the same login to the WEB

what I doing wrong?

Are the credentials that you

Rahul Govindan — Fri, 06 Jan 2017 12:59:31 GMT

Are the credentials that you created immediately after setup not working on CLI but on GUI? The CLI and GUI are accounts 2 different accounts but after initial setup, their username passwords are the same. Did you reset your GUI password anytime after the initial setup? This can cause both accounts to be different and you may have to use the original credentials to login to the CLI

>Are the credentials that

exmode — Fri, 06 Jan 2017 14:31:09 GMT

>Are the credentials that you created immediately after setup not working on CLI but on GUI?

Yes, CLI not working but GUI is working

>Did you reset your GUI password anytime after the initial setup?

NO. And how i reset GUI password?

That is strange. Can you

Rahul Govindan — Fri, 06 Jan 2017 15:09:06 GMT

That is strange. Can you paste a screenshot of the prompt and the error that you are facing when you input the username and password?

Also, are you trying to login via the VMware console or ssh?

Hi,

francisjoel.napa — Mon, 09 Jan 2017 01:00:56 GMT

Hi,

I also experienced the same thing, I cannot login to console (login incorrect) after the installation is complete on the VM.

Try to perform a password

Ravi Singh — Mon, 09 Jan 2017 17:04:44 GMT

Try to perform a password rest via the installation CD/ISO

If password contain special

exmode — Mon, 09 Jan 2017 21:15:25 GMT

If password contain special symbol ($, _,@), i think problem in this?
i used password with no special symbol and login correct

what do you think about this?

Hi,

exmode — Fri, 13 Jan 2017 12:36:53 GMT

Hi,

i used simple password without special symbols, and i login correctly!

I just build 6 VMs and got

zma — Mon, 15 May 2017 03:29:38 GMT

I just build 6 VMs and got exactly the same issue, could not login 😞 Now I need to rebuild all the VMs.

Has this issue ever been

Wed, 09 Aug 2017 09:21:17 GMT

Has this issue ever been resolved? I'm facing exactly the same problem even if i don't use special symbols and keep the password as simple as possible(1Qazwsx).

Re: ISE login incorrect to CLI

ffischer — Thu, 18 Jan 2018 11:59:23 GMT

Hi
obviously, this is caused by special characters in the password entered during setup.
Be aware the ISE VM Console always uses US-English QWERTY keyboard layout...

I tested a bit an found that $ definitely causes issues... not sure what chars else are problematic.
I even faced the situation where the password set during setup worked in the WebGUI login, but neither on VM console nor ssh CLI.

There is a request for documentation, cscva91548,
but I still cannot find anything definite in the Cisco docs
see my other post:
https://supportforums.cisco.com/t5/cisco-bug-discussions/cscva91548-ise-doc-supported-special-characters-on-ise-admin/td-p/3311663

Frank