ACS 5.1 Password Issue

mmarvel — Mon, 11 Mar 2019 00:12:42 GMT

Just seeing if anybody has this issue or can point me in the right direction.

We are running ACS 5.1 connected to AD. When a user changes their password in AD after it expires, they cannot get into anything that authenticates through ACS. No TACACS, no RADIUS. The error that comes up in the log on ACS is:

24407 User authentication against Active Directory failed since user is required to change his password

The catch is, as I said earlier, the user has already changed their password at this time. They can get into everything that requires AD authentication but it blocks them from TACACS and RADIUS which affects device access as well as VPN access.

Re: ACS 5.1 Password Issue

jrabinow — Wed, 23 Jun 2010 16:44:29 GMT

There is patch 3 that can be downloaded from CCO for ACS 5.1. Included

within the fixes is fix for following issue:

CSCtd99822 - AD users with expired passwords fail authentication

I think this covers the case you are describing

topic Re: ACS 5.1 Password Issue in Network Access Control

ACS 5.1 Password Issue

Re: ACS 5.1 Password Issue