ping problem from ACS

anunes1987 — Mon, 11 Mar 2019 00:22:02 GMT

Hey guys !

Need your help!

I'm configuring a ACS 1113 and i had a weird problem , i've disabled the CSA to enable pings ok, it works from my PC to ACS but the ACS can't ping my PC !

I'm also having another problem , i can access the ACS and it's all configured but when i put it on the network i can't access it, then i put it direcly connected to my PC i can access the web interface normally.

I don't know what happened.... I saw one post that said that i should configured straight connected to the network... but i did not done it i connected my notebook and made the tests before put up on the network....

Someone knows why ??? and what is the work arround for it????

I've attached the ping information and my Ipconfig from my notebook and a follows the "show" connected thru console

Quote

Cisco Secure ACS: 4.2.0.124
Appliance Management Software: 4.2.0.124
Request tiBase Image: 4.2.0.107
Session Timeout: 10
Last Reboot Time: Fri Aug 27 13:06:44 2010

NTP Server(s): 10.21.4.1

CPU Load Free Disk Free Physical Memory
0.00% 109 GB 749 MBhysical Memory

Appliance IP Configuration
    DHCP Enabled. . . . . . . . . . .: No
    IP Address. . . . . . . . . . . .: 10.21.4.61
    Subnet Mask . . . . . . . . . . .: 255.255.255.0
    Default Gateway . . . . . . . . .: 10.21.4.155.0
    DNS Servers . . . . . . . . . . .: 10.21.4.11
                                       10.21.4.21

CSAuth         running
CSDbSync       running
CSLog          running
CSMon          running
CSRadius       running
CSTacacs       running

CSAgent stopped
Unquote

Ping tests from console

gavprdrjlacs01> ping 10.21.4.62

Pinging 10.21.4.62 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 10.21.4.62:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

gavprdrjlacs01>

gavprdrjlacs01> ping 10.21.4.61

Pinging 10.21.4.61 with 32 bytes of data:

Reply from 10.21.4.61: bytes=32 time<1ms TTL=128
Reply from 10.21.4.61: bytes=32 time<1ms TTL=128
Reply from 10.21.4.61: bytes=32 time<1ms TTL=128
Reply from 10.21.4.61: bytes=32 time<1ms TTL=128

Ping statistics for 10.21.4.61:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Thanks Mates!

Re: ping problem from ACS

Javier Henderson — Mon, 30 Aug 2010 15:53:05 GMT

Your default gateway is listed as 10.21.4.155.0, this means the 1113 will not be able to reach anything outside of the local network.

You can correct this by issuing "set ip" on the CLI and answer the prompts.

topic ping problem from ACS in Network Access Control

ping problem from ACS

Re: ping problem from ACS