topic Thanks - according to TAC the in Network Access Control

BYOD My Devices Portal Not Registering Devices

moody — Mon, 11 Mar 2019 07:07:46 GMT

So I'm able to add devices and get them on the network, but when I view the 'My Devices Portal' - the Device status always shows 'Not Registered'.

How long does it take to show up as 'Registered'?

Is this a bug?

Marvin Rhoads — Tue, 04 Oct 2016 17:25:59 GMT

Yes, it's a bug in the portal display.

If you look in the endpoint group or search for the endpoint in Context Explorer, you should see it registered.

BugID CSCuz72316 applies.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuz72316

We expect the fix to be in release 2.1 Patch 2. For 2.0, Patch 4 (released 30 Sep 2016) is supposed to fix it..

moody — Tue, 04 Oct 2016 17:29:46 GMT

Thanks - according to TAC the patch for 2.1 is due in December 2016.