topic ACS Support File Reader in Network Access Control https://community.cisco.com/t5/network-access-control/acs-support-file-reader/m-p/961624#M382053 <P>Does anyone know of a reader for the ACS support .cab packages generated by the "Run Support" function? Obviously TAC has one, but will they give it to customers? If not, is there a third-party tool? I need one that would ideally support ACS 4.1. As an IOS guy, I don't like not being able to read my own debugs. <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Sun, 10 Mar 2019 22:45:34 GMT frankenmuth 2019-03-10T22:45:34Z ACS Support File Reader https://community.cisco.com/t5/network-access-control/acs-support-file-reader/m-p/961624#M382053 <P>Does anyone know of a reader for the ACS support .cab packages generated by the "Run Support" function? Obviously TAC has one, but will they give it to customers? If not, is there a third-party tool? I need one that would ideally support ACS 4.1. As an IOS guy, I don't like not being able to read my own debugs. <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Sun, 10 Mar 2019 22:45:34 GMT https://community.cisco.com/t5/network-access-control/acs-support-file-reader/m-p/961624#M382053 frankenmuth 2019-03-10T22:45:34Z Re: ACS Support File Reader https://community.cisco.com/t5/network-access-control/acs-support-file-reader/m-p/961625#M382055 <HTML><HEAD></HEAD><BODY><P>The package.cab is a Zip file that contains all the necessary files needed to troubleshoot ACS efficiently.</P><P></P><P>Refer to Obtaining Version and AAA Debug Information for Cisco Secure ACS for Windows for more information</P><P><A class="jive-link-custom" href="http://www.cisco.com/en/US/products/sw/secursw/ps2086/products_tech_note09186a00800afec1.shtml#create" target="_blank">http://www.cisco.com/en/US/products/sw/secursw/ps2086/products_tech_note09186a00800afec1.shtml#create</A></P></BODY></HTML> Fri, 04 Apr 2008 21:00:26 GMT https://community.cisco.com/t5/network-access-control/acs-support-file-reader/m-p/961625#M382055 jbayuka 2008-04-04T21:00:26Z Re: ACS Support File Reader https://community.cisco.com/t5/network-access-control/acs-support-file-reader/m-p/961626#M382057 <HTML><HEAD></HEAD><BODY><P>extraxi aaa-reports! will suck the user/group and network databases out of the cab file for reporting and audit compliance - if that helps.</P><P></P><P>The ACS service logs can be pulled out using winzip or even windows built in cab viewer - most of the time.</P><P></P><P>We've found that all to frequently the ACS suport cab appears to look corrupt to windows but ok to winzip.</P></BODY></HTML> Tue, 22 Apr 2008 15:20:19 GMT https://community.cisco.com/t5/network-access-control/acs-support-file-reader/m-p/961626#M382057 darpotter 2008-04-22T15:20:19Z