Context Directory Agent - Querying AD fails

Ella Bella — Mon, 11 Mar 2019 07:06:09 GMT

So I have a brand new CDA deployed and patches 1 thru 5 all applied successfully.

I am attempting to connect with a Server 2012 R2 AD server, but am having some troubles.

My CDA AD user is a member of the domain-admins and I have also changed the permissions/ownership on both registry key's (and child objects) as per the CDA setup guide.

The error that I am currently seeing in CDA is:

ADObserver Error Querying for WMI property

When I expand the error I see the following:

Log attributes
wmi-property
exception-stack
org.jinterop.winreg.smb.JIWinRegStub.winreg_OpenHKCR(JIWinRegStub.java:134)
org.jinterop.dcom.core.JIComServer.initialise(JIComServer.java:509)
org.jinterop.dcom.core.JIComServer.<init>(JIComServer.java:445)
com.cisco.cda.rt.adobserver.adobserver.jinteropUtil.getWmiLocator(jinteropUtil.java:42)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.QueryWMIProperty(EventsThread.java:81)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.getNetBIOS(EventsThread.java:172)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.extractDCData(EventsThread.java:204)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.run(EventsThread.java:610)
dc-hostname
xxxxx-p1.xxxx.xxxxx.com.au/192.168.183.10
dc-name
xxxxx-AD
exception-cause
jcifs.smb.SmbException: The system cannot find the file specified.
wmi-class
Win32_NTDomain
exception-message
Message not found for errorCode: 0xC0000034
wmi-property
DomainName
dc-username
cda

Can anyone shed any light on this situation? Thanks!

Hi Ella,

Shay Elisha — Thu, 22 Sep 2016 05:13:30 GMT

Hi Ella,

run services.msc

Locate the 'Remote Registry service' on the list, and click "Start this service."

Thanks,

Shay

Shay, Thankyou so much. I was

Ella Bella — Fri, 23 Sep 2016 00:39:48 GMT

Shay, Thankyou so much. I was tearing my hair out!!

The official installation document for CDA does not mention anything about requiring remote registry service. It might be a good idea to add it in!

topic Context Directory Agent - Querying AD fails in Network Access Control

Context Directory Agent - Querying AD fails

Hi Ella,

Shay, Thankyou so much. I was