topic Re: Anyone else have problems with patches wiping out ACS box in Network Access Control https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109906#M406156 <HTML><HEAD></HEAD><BODY><P>Thats what Readme files says.</P><P></P><P>what I can suggest is, try rolling back the patch 11. And then try to run CSUpdate first and then fix. Else re-image is the only solution left.</P><P></P><P>Regards,</P><P>Prem</P><P></P><P>Please rate if it helps!</P></BODY></HTML> Thu, 18 Sep 2008 17:18:30 GMT Premdeep Banga 2008-09-18T17:18:30Z Anyone else have problems with patches wiping out ACS box https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109903#M406153 <P>This is the second time I applied an ACS patch to one of our ACS SE 1113 boxes only to have it come up in an unusable state. Today I applied 4.1.4.13.11 from patch level 4.1.4.13.7. I used the GUI to apply the patch. Now most of the services will not start. Rollback does not work. It appears it will have to be re-imaged again.</P><P></P><P>I was just wondering if anyone else has had this problem. Perhaps I should have used the command line to apply the patch ?</P><P></P><P>Randy</P> Sun, 10 Mar 2019 23:05:39 GMT https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109903#M406153 rduke 2019-03-10T23:05:39Z Re: Anyone else have problems with patches wiping out ACS box https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109904#M406154 <HTML><HEAD></HEAD><BODY><P>you need to apply CSUpdate first and then the patch for 4.1.4.13.7</P><P></P><P>Regards,</P><P>Prem</P><P></P><P>Please rate if this helps!</P></BODY></HTML> Wed, 17 Sep 2008 22:04:05 GMT https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109904#M406154 Premdeep Banga 2008-09-17T22:04:05Z Re: Anyone else have problems with patches wiping out ACS box https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109905#M406155 <HTML><HEAD></HEAD><BODY><P>Prem,</P><P></P><P>I was already on patch level 7 and was going up to patch level 11. Are you saying that I have to install the CSUpdate for 11 and then the patch for 11 and in that order ?</P><P></P><P>Thanks</P><P>Randy</P></BODY></HTML> Thu, 18 Sep 2008 16:58:16 GMT https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109905#M406155 rduke 2008-09-18T16:58:16Z Re: Anyone else have problems with patches wiping out ACS box https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109906#M406156 <HTML><HEAD></HEAD><BODY><P>Thats what Readme files says.</P><P></P><P>what I can suggest is, try rolling back the patch 11. And then try to run CSUpdate first and then fix. Else re-image is the only solution left.</P><P></P><P>Regards,</P><P>Prem</P><P></P><P>Please rate if it helps!</P></BODY></HTML> Thu, 18 Sep 2008 17:18:30 GMT https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109906#M406156 Premdeep Banga 2008-09-18T17:18:30Z Re: Anyone else have problems with patches wiping out ACS box https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109907#M406158 <HTML><HEAD></HEAD><BODY><P>Yes you were correct. I broke it because I did not install the CSUpdate patch first. </P><P>Still you would think Cisco's programmers could check to see if the patch you are about to install matches the CSUpdate version before proceeding - especially since the results can be pretty bad. I had to reimage the box, I guess I will read the instructions more carefully next time.</P><P></P><P>Randy</P></BODY></HTML> Wed, 24 Sep 2008 14:36:38 GMT https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109907#M406158 rduke 2008-09-24T14:36:38Z Re: Anyone else have problems with patches wiping out ACS box https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109908#M406161 <HTML><HEAD></HEAD><BODY><P>I dont think they will. But this is what you can try at this moment.</P><P></P><P>upload the CSUpdate from the CLI as per the read me file, and install it.</P><P></P><P>Then apply the fix and install it and reboot the ACS SE.</P><P></P><P>Not all the time, but in few instances I have seen this to work.</P><P></P><P>worth a try.</P><P></P><P>Regards,</P><P>Prem</P></BODY></HTML> Wed, 24 Sep 2008 14:47:41 GMT https://community.cisco.com/t5/network-access-control/anyone-else-have-problems-with-patches-wiping-out-acs-box/m-p/1109908#M406161 Premdeep Banga 2008-09-24T14:47:41Z