topic how to create SuperAdmin account using cli to log into gui in Network Access Control

how to create SuperAdmin account using cli to log into gui

ay.anwar1 — Sat, 23 Mar 2019 15:26:52 GMT

i have ACS appliance version 5.8
i lost GUI administrator account
i can log into CLI

how can i make new account to log into GUI
or make i password reset for GUI account
note : i change ACSadmin user name and i cant remember it so i cant use #acs reset-password command

Re: how to create SuperAdmin account using cli to log into gui

luis_cordova — Sat, 23 Mar 2019 15:38:40 GMT

Hi @ay.anwar1 ,

Try with this link:

https://www.manualslib.com/manual/405914/Cisco-Csacse-1111-K9-Secure-Access-Control-Server-Solution-Engine.html?page=77

Regards

Re: how to create SuperAdmin account using cli to log into gui

ay.anwar1 — Sat, 23 Mar 2019 17:37:22 GMT

unfortunately it doesn't work

Re: how to create SuperAdmin account using cli to log into gui

Damien Miller — Sat, 23 Mar 2019 18:30:59 GMT

The only way to do this is via password recovery and booting from the CD/bootable USB/ISO.
https://community.cisco.com/t5/security-documents/acs-5-x-cli-password-recovery-procedure/ta-p/3125810

The other issue you may encounter is ACS 5.8 is not patched is this bug.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy45998/

5.8 is still TAC supported, if the password recovery procedure does not work, you should engage them.

Re: how to create SuperAdmin account using cli to log into gui

ay.anwar1 — Sun, 24 Mar 2019 15:48:37 GMT

this steps to reset cli admin

how can i show all user including gui admins users (defualt user for gui is ACSadmin)

so i can reset its password using #acs reset-password xxxx from cli

Re: how to create SuperAdmin account using cli to log into gui

hslai — Mon, 25 Mar 2019 13:58:40 GMT

I do not think we are able to list the web UI admin users. You may reset-password on acsadmin and take it from there.