https://community.cisco.com/t5/network-access-control/device-in-pending-status-using-my-devices-portal/m-p/3894773#M441286 Thanks Jason! Mon, 22 Jul 2019 13:00:00 GMT blandrum 2019-07-22T13:00:00Z https://community.cisco.com/t5/network-access-control/device-in-pending-status-using-my-devices-portal/m-p/3893067#M441261 <P>When users add their own devices via the my devices portal, the device always shows "pending" as a status.&nbsp; While the device does operate properly, this is confusing to the users.&nbsp; Is there a way to disable the pending status?&nbsp; Hide it?&nbsp;&nbsp;</P> Thu, 18 Jul 2019 20:16:10 GMT https://community.cisco.com/t5/network-access-control/device-in-pending-status-using-my-devices-portal/m-p/3893067#M441261 blandrum 2019-07-18T20:16:10Z https://community.cisco.com/t5/network-access-control/device-in-pending-status-using-my-devices-portal/m-p/3893070#M441268 The status changes to registered based on certain attributes seen during a subsequent authentication/accounting request for that endpoint after they are added in the portal. There is no provision to hide that status.<BR /> Thu, 18 Jul 2019 20:21:59 GMT https://community.cisco.com/t5/network-access-control/device-in-pending-status-using-my-devices-portal/m-p/3893070#M441268 Surendra 2019-07-18T20:21:59Z https://community.cisco.com/t5/network-access-control/device-in-pending-status-using-my-devices-portal/m-p/3893071#M441275 Please check our customization options under http:/cs.co/ise-byod<BR /><BR /> Thu, 18 Jul 2019 20:22:59 GMT https://community.cisco.com/t5/network-access-control/device-in-pending-status-using-my-devices-portal/m-p/3893071#M441275 Jason Kunst 2019-07-18T20:22:59Z https://community.cisco.com/t5/network-access-control/device-in-pending-status-using-my-devices-portal/m-p/3894773#M441286 Thanks Jason! Mon, 22 Jul 2019 13:00:00 GMT https://community.cisco.com/t5/network-access-control/device-in-pending-status-using-my-devices-portal/m-p/3894773#M441286 blandrum 2019-07-22T13:00:00Z