https://community.cisco.com/t5/network-access-control/ise-sponser-portal-cant-send-sms-to-user/m-p/4007448#M454697 <P>I'm uploading a csv file into ISE&nbsp; with User details like email and mobile. once uploading completed user can received email but not SMS. why SMS cant be send while using SPONSER PORTAL? Any work around for this or it is a BUG ?&nbsp;</P><P>&nbsp;</P><P>ISE version 2.4</P><P>&nbsp;</P> Tue, 07 Jan 2020 10:38:20 GMT kaushalparab 2020-01-07T10:38:20Z https://community.cisco.com/t5/network-access-control/ise-sponser-portal-cant-send-sms-to-user/m-p/4007448#M454697 <P>I'm uploading a csv file into ISE&nbsp; with User details like email and mobile. once uploading completed user can received email but not SMS. why SMS cant be send while using SPONSER PORTAL? Any work around for this or it is a BUG ?&nbsp;</P><P>&nbsp;</P><P>ISE version 2.4</P><P>&nbsp;</P> Tue, 07 Jan 2020 10:38:20 GMT https://community.cisco.com/t5/network-access-control/ise-sponser-portal-cant-send-sms-to-user/m-p/4007448#M454697 kaushalparab 2020-01-07T10:38:20Z https://community.cisco.com/t5/network-access-control/ise-sponser-portal-cant-send-sms-to-user/m-p/4007715#M454698 <P>So I would assume that regular text is working? What SMS provider are you using? If you aren't integrating with a paid provider how would you expect it to work? I don't see the built in services working as its free integration via SMTP mail</P> <P>&nbsp;</P> <P><A href="https://www.cisco.com/c/en/us/td/docs/security/ise/2-4/admin_guide/b_ise_admin_guide_24/b_ise_admin_guide_24_new_chapter_01111.html#concept_03C1F152683147A3AE4F77B4D5213D55" target="_blank">https://www.cisco.com/c/en/us/td/docs/security/ise/2-4/admin_guide/b_ise_admin_guide_24/b_ise_admin_guide_24_new_chapter_01111.html#concept_03C1F152683147A3AE4F77B4D5213D55</A></P> Tue, 07 Jan 2020 16:45:29 GMT https://community.cisco.com/t5/network-access-control/ise-sponser-portal-cant-send-sms-to-user/m-p/4007715#M454698 Jason Kunst 2020-01-07T16:45:29Z