https://community.cisco.com/t5/network-access-control/apple-12-4-1-does-support-cisco-ise-2-4-on-meraki-for-byod/m-p/3922159#M457200 If this is a single SSID flow where you’re onboarding and also using eap-TLS on same WLAN then you will need to toggle WiFi . Apple bug<BR /><BR /> Please check <A href="http://cs.co/ise-byod" target="_blank">http://cs.co/ise-byod</A><BR /><BR />Specifically endpoint notes <A href="https://community.cisco.com/t5/security-documents/ise-byod/ta-p/3641689#toc-hId-1855030267" target="_blank">https://community.cisco.com/t5/security-documents/ise-byod/ta-p/3641689#toc-hId-1855030267</A><BR /> Wed, 11 Sep 2019 01:06:59 GMT Jason Kunst 2019-09-11T01:06:59Z https://community.cisco.com/t5/network-access-control/apple-12-4-1-does-support-cisco-ise-2-4-on-meraki-for-byod/m-p/3921607#M457185 <P>We were migrate one of are location and found user was having the new release Apple iPhone iOS version 12.4.1.</P><P>&nbsp;</P><P>He was not able to connect the BYOD. When we check in the Cisco ISE (2.4 ver). He was getting</P><TABLE><TBODY><TR><TD>FailureReason</TD><TD>12944 Supplicant stopped responding to ISE during PEAPv1 protected termination</TD></TR></TBODY></TABLE><P>&nbsp;</P><TABLE><TBODY><TR><TD>User-Agent</TD><TD>Mozilla/5.0 (iPhone; CPU iPhone OS 12_4_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1.2 Mobile/15E148 Safari/604.1</TD></TR></TBODY></TABLE><P>&nbsp;</P><P><SPAN class="deviceAttr">Event</SPAN>5200 Authentication succeeded</P><P>&nbsp;</P><P>Kindly please suggest.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 10 Sep 2019 08:25:30 GMT https://community.cisco.com/t5/network-access-control/apple-12-4-1-does-support-cisco-ise-2-4-on-meraki-for-byod/m-p/3921607#M457185 ricky.kocharekar@orange.com 2019-09-10T08:25:30Z https://community.cisco.com/t5/network-access-control/apple-12-4-1-does-support-cisco-ise-2-4-on-meraki-for-byod/m-p/3922053#M457195 <P>Usually, when the supplicant stops responding, it either didn't trust the cert or something else. Did they user get prompted with a cert to trust during the connection attempt?</P><P>&nbsp;</P><P>If they didn't get prompted for cert, have them forget the network and reboot the phone. This usually fixes cert issues for me when they don't get prompted.</P> Tue, 10 Sep 2019 19:41:35 GMT https://community.cisco.com/t5/network-access-control/apple-12-4-1-does-support-cisco-ise-2-4-on-meraki-for-byod/m-p/3922053#M457195 Dustin Anderson 2019-09-10T19:41:35Z https://community.cisco.com/t5/network-access-control/apple-12-4-1-does-support-cisco-ise-2-4-on-meraki-for-byod/m-p/3922159#M457200 If this is a single SSID flow where you’re onboarding and also using eap-TLS on same WLAN then you will need to toggle WiFi . Apple bug<BR /><BR /> Please check <A href="http://cs.co/ise-byod" target="_blank">http://cs.co/ise-byod</A><BR /><BR />Specifically endpoint notes <A href="https://community.cisco.com/t5/security-documents/ise-byod/ta-p/3641689#toc-hId-1855030267" target="_blank">https://community.cisco.com/t5/security-documents/ise-byod/ta-p/3641689#toc-hId-1855030267</A><BR /> Wed, 11 Sep 2019 01:06:59 GMT https://community.cisco.com/t5/network-access-control/apple-12-4-1-does-support-cisco-ise-2-4-on-meraki-for-byod/m-p/3922159#M457200 Jason Kunst 2019-09-11T01:06:59Z