topic Re: SMS with language specific characters in Network Access Control

SMS with language specific characters

770801tvdhaar — Tue, 02 Jul 2019 10:25:08 GMT

Hi,

We sending credentials for self registered guests via SMS. I'm I right in thinking that the SMS provider should supply the API syntax for encoding language specific characters like åäö or is this something that ISE should encode?

Regards

Tyrone

Re: SMS with language specific characters

hslai — Tue, 02 Jul 2019 13:28:33 GMT

The available options are in Tables 1 and 2 at Configure SMS Gateways to Send SMS Notifications to Guests.

UTF-8 characters usually sent fine. In the past, I've only seen some issues with multi-byte characters in certain SMS gateways.

Re: SMS with language specific characters

770801tvdhaar — Tue, 02 Jul 2019 13:54:34 GMT

sorry for my ignorance but what is url-encode? In the $message$ guests are going to use characters like åäöÅÄÖ to create their accounts and ISE needs to url-encode these characters so then look decent in the sms.

How to do this properly?

Re: SMS with language specific characters

hslai — Tue, 02 Jul 2019 15:08:49 GMT

what is url-encode?

See HTML URL Encoding Reference

In the $message$ guests are going to use characters like åäöÅÄÖ to create their accounts and ISE needs to url-encode these characters so then look decent in the sms.

How to do this properly?

This can vary by SMS gateways so best to try it out yourself with the particular SMS provider you are planning to use.