topic Re: Network Setup Assistant Missing from iOS App Store?? in Network Access Control

Network Setup Assistant Missing from iOS App Store??

NetworkDude255 — Tue, 02 Jul 2019 02:26:26 GMT

Hi All,

I've just had a bunch of end users (using Apple iOS) run to me asking why they can't join my wireless network - It appears when my BYOD page refers them to the App Store looking for "Network Setup Assistant" it fails to load.

I can still find the app on the Google Play store but not anymore on the Apple Store.

Can someone either confirm or deny that this app is still in use and if they can also see it missing from the Apple Store (I'm in the Australian Store).

Also - would there be any workarounds for certificates being installed on an end user's device in the meantime?

Thanks!!!

Re: Network Setup Assistant Missing from iOS App Store??

hslai — Tue, 02 Jul 2019 03:01:53 GMT

Nope. ISE does not use an App for this. Instead, it uses an over-the-air (OTA) provisioning for Apple devices running Apple iOS software.

User Experience—How To On-board a BYOD Device is old but would give you an idea how it works.

Please note some known issues:

CSCvm57650
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CSCvp54949

Re: Network Setup Assistant Missing from iOS App Store??

jojoyios007 — Mon, 11 Mar 2024 09:56:35 GMT

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